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Support Engineer (Florianópolis - Brazil) at Austin Software

Remote: 
Full Remote
Contract: 

Offer summary

Qualifications:

Strong investigative skills, Working knowledge of SQL, Able to write and modify Python scripts.

Key responsabilities:

  • Troubleshoot and solve complex issues
  • Maintain, refine infrastructure and codebase
  • Contribute to QA and feature feedback
Howdy.com logo
Howdy.com Scaleup https://www.howdy.com/
51 - 200 Employees
See more Howdy.com offers

Job description

Join Howdy to discover a new way of working remotely

At Howdy, we connect top Latin American talent with leading US companies. Unlike other online marketplaces and job platforms, we're a community that cares about people. Our whole ethos is people-first.

What's so different about us?

  • We're driven by your well-being: We prioritize your growth and well-being with competitive pay, top-tier equipment, and premium healthcare.
  • We're all about direct connections: Work directly with US companies as part of their teams, with no middleman. Build strong relationships and grow professionally.
  • We combine the best of both worlds: Enjoy the freedom to work from home with flexible hours - and come to the office whenever you want!
  • We care about career growth: Lead teams, apply for management roles, and even pitch to investors! Your growth is our priority.
  • We foster a strong community: Get paid, of course. But also, be a part of a welcoming community. Avoid monotony, enjoy your work, and connect with other A-players!

From top tech roles to accounting, marketing, customer support, finance, HR, and operations - we've got opportunities for everyone.

Transform your career with Howdy. Apply today and join us in revolutionizing remote work!


Support Engineer
Desired Skills:
  • Strong investigative skills for troubleshooting and solving complex issues.
  • Working knowledge of SQL for querying databases.
  • Ability to write, run, and modify Python scripts.
  • Ability to maintain and refine our infrastructure and codebase.
  • Ability to contribute to QA and feature feedback.

Who You Are:

  • Problem Solver: Strong investigative skills and enjoys tackling technical challenges.
  • Effective Communicator: Excellent communication abilities for customer and team interactions.
  • Technical Proficiency: Working knowledge of SQL and Python scripting.
  • Customer-focused: Prioritizes customer satisfaction and service quality.
  • Team Player: Collaborative and proactive in improving processes.
  • Adaptable: Can quickly adapt to changing priorities and environments.

Some benefits:

  • 🏢 Offices in some cities
  • 🖥️ Hibrid work
  • ⌚ Full-time schedule, flexible according to objectives
  • 🏖️PTO & holidays
  • 💻 Laptop

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Adaptability
  • Teamwork
  • Communication
  • Problem Solving

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