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Telephone Survey Interviewer - Work From Home

Remote: 
Full Remote
Salary: 
19 - 27K yearly
Work from: 
United States

Offer summary

Qualifications:

Excellent communication skills, Good computer skills.

Key responsabilities:

  • Conduct market research surveys
  • Place outbound calls and record answers accurately
Nichols Research logo
Nichols Research SME https://www.nicholsresearch.com/
51 - 200 Employees
About Nichols Research
Delivering trusted and inspiring marketing research. We are an innovative marketing research company providing specialized qualitative and quantitative services and insights to the research community through every imaginable methodological approach, and with every conceivable audience and industry. Our team’s experience is unsurpassed in recruiting hard to reach audiences and providing research environments that facilitate actionable results. Consultation, research design, national field management, recruiting and facilities, in-house qualitative online platform, CATI, mock juries, and more — our expertise goes beyond the ordinary. Our marketing research facilities are strategically located throughout the Metropolitan Bay Area (San Francisco, Sunnyvale / San Jose, Fremont) as well as in the heart of California’s Central Valley (Fresno). Our Mission Nichols Research engages in sustainable practices that anticipate the needs of our stakeholders by supplying marketing research that inspires and delivers a pathway to decisions. We are responsive to and creative with client and provider needs; are thought leaders who promote the value, ethics, and professional standards of the industry; and are fair, humane and transparent in all that we do. Our Vision Internally and externally, Nichols Research is committed to providing innovative products, ethical services, and an environment of creativity in marketing research to ultimately demonstrate the value of the insights and strategies industry in order to foster growth for our partners, staff, providers, respondents, and organization. These are a few of our favorite words which are pinned in many of our internal creative spaces serving, in part, as a foundation for our company’s culture: Ethical. Curious. Insatiable. Edgy. Creative. Strategic. Destructive. Ambassadors. Inspiring. Masterminds. Fun. Positive. Solution-oriented. Storytellers. Non-complacent. Sexy. Collaborative. Diverse. Fair. Vigilant. Transparent.
See more Nichols Research offers

Job description

Job Details
Job Location:    Remote - ,
Position Type:    Full-Time/Part-Time
Salary Range:    Undisclosed
Job Shift:    Any
Description

Nichols Research is an established national marketing research company headquartered in the San Francisco bay area.

We are seeking telephone interviewers who are able to work from home, to conduct market research surveys. As a telephone interviewer you will conduct computer-based surveys, asking people their opinion on a variety of topics and record their answers. We are looking for outgoing, pleasant, articulate individuals who thrive working in a stand alone environment.

We conduct surveys on a wide variety of topics including current events, health care, customer/product satisfaction, politics, media usage, and many others.

As a telephone interviewer, you will:

  • place outbound calls through our VOIP telephone software
  • explain the study's purpose, answer questions, address concerns
  • read the computer-based scripted questions clearly and verbatim
  • accurately record answers into the computer program
  • clarify vague or unclear responses

This position does not involve any sales or telemarketing and is not commission-based. We provide paid training and flexible scheduling.

Details:

  • You must live in FL, GA, ID, IL, IN, KS, NE, NM, OH, SC, or TX to be considered for this position. Please do not apply if you do not reside in these states.
  • Starting pay ranges from $10.00 to $14.00 per hour
  • Pay increases based on your production and hours available to work
  • Your work will be guided by our experienced supervisors, and calls will be monitored for quality control and training purposes
  • Telephone interviewers with prior experience a plus
  • Spanish bi-lingual a plus
  • We provide the software for making the survey calls from your computer or mobile phone. You will not incur any telephone usage costs while conducting the surveys


To be considered for the position you will need the following:

  • Excellent reading, listening, and verbal communication skills
  • Dependability and professionalism
  • Good computer skills
  • A quiet work environment in your home, free from distractions
  • A home computer (desktop, laptop)
  • A web browser (Chrome, Firefox, etc)
  • A good internet connection with a minimum upload speed of 10 Mbps. You can test your email speed by going to https://www.megapath.com/speedtestplus/.
  • A personal mobile phone
  • Webcam, microphone, speakers

Qualifications

Salary

$10 - $14 an hour

Job Type

Full-time

Part-time

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Computer Telephony IntegrationTransitional Bilingual EducationQuality MonitoringSurvey DevelopmentWi-Fi Test Tools

Other Skills

  • Verbal Communication Skills
  • Reliability
  • Web Browsers
  • Listening Skills
  • Professionalism
Are you interested?

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