The Instant Group are hiring!
We are The Instant Group, where work gets smarter for all: employees, businesses, and the planet.
As the world’s largest flexible workspace market, we take pride in...
- Providing over 250,000 organisations around the world with office space, coworking memberships, virtual offices, or meeting rooms
- Delivering the latest flex market data and insights
- Offering expert consulting services on portfolio strategy, procurement and sustainability
- Empowering 20,000+ landlord, operator and investor partners to capture flex workspace demand, boosting revenue (up to 30%) and asset efficiency
By seamlessly connecting supply and demand with data-driven solutions, we redefine work, helping businesses thrive worldwide. We shape the next generation of work so that you can achieve your best work life, every day.
Our clients (Prudential, Booking.com, Shell, Jaguar Land Rover, GSK, Hines...) trust our team across virtual and real-life offices globally, from London, Paris and New York, to Hong Kong, Singapore and Sydney.
Join our dynamic organisation, awarded one of the ‘Best Places to Work in Property’ and continuously featured in the ‘Sunday Times HSBC International Track 200’. Build your career where innovation and connectivity meet, where we solve challenges and grasp opportunities together.
The Role
As a Sales and Marketing Researcher, you will be responsible for researching and curating contact details for marketing campaigns. Your efforts will directly support our marketing and sales team in establishing connections and building relationships with target customers. This role is crucial in helping to scale our outbound marketing efforts targeting key clients and prospects with relevant information about our products and services.
What will you be doing?
- Collaborate with Sales and Marketing to define research parameters aligned with business objectives and campaign goals.
- Conduct contact research using tools and databases to compile accurate information for marketing outreach.
- Verify and update contact details by cross-referencing sources and maintaining accuracy in Salesforce.
- Manage and optimise Salesforce, building a segmented database of contacts with regular updates.
- Identify new leads in the real estate market to expand customer prospect lists.
- Provide Sales and Marketing with high-quality, up-to-date contacts segmented by region, industry, and ICP.
- Ensure contact data quality through continuous monitoring and assessment.
- Deliver regular reports on research efforts, lead generation, and data accuracy.
Who are we looking for?
- Alignment with our company behaviours: Play To Win, Own Your Outcome, Solve It Together, Help Each Other Grow
- Previous experience in contact research, data entry, or a similar role is a plus.
- Familiarity with real estate terminology and market dynamics is preferred.
- Experience using Salesforce and Pardot CRM tools.
- Excellent attention to detail and strong organisational skills.
- Proficiency in using online research tools and databases.
- Effective communication and teamwork skills.
- Self-motivated and able to work independently with minimal supervision.
- Strong problem-solving and critical-thinking abilities.
- Adaptability to evolving processes and technologies.
What's in it for you?
- Competitive pay scales reviewed annually
- Discretionary annual company bonus
- Private healthcare and life cover
- A focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy
- Bespoke training programmes and our bespoke ‘Instant Learning’ portal
- Reward Gateway (discounts!)
- Wellbeing Centre
- Global Employee Assistance Programme
- Brilliant colleague recognition scheme, with quarterly and annual ‘Let’s Celebrate’ awards (with great prizes!)
- Generous referral scheme
- Laptop / tech provided
- Early finish on a Friday!
At The Instant Group, we prioritise our people and our clients. We are committed to fostering diversity, equality and inclusion, providing equal opportunities in all aspects of employment. Our goal is a workforce that truly reflects society and our customers, creating an environment where every employee feels respected and empowered. When hiring or promoting from within, we see diverse experiences from a variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status or any other dimensions of diversity. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know. We use AI to help us assess applications fairly and objectively.
