Help Desk Manager at Austin Software

We're Not A Software Factory; In fact We're the Anti-Factory

Traditional software factories have reverse incentives and developers suffer the consequences: work extra for less rewards. We work in a better way. Our business model is aligned with you: as you get paid more, we get paid more.

We work only as core members of product teams in the US and you get more growth opportunities: our team-mates lead teams at US partners, apply for management with partners, help pitch investors with partners and lead at Howdy itself. Also, no intermediaries between you and US partners: work directly with their engineering teams.

How we work: we don't track your hours - flexible work from home - new Macbook Pros - work on products long term - work directly with teams in the US.

If you're tired of the traditional software model, and if you consider yourself the best among your peer, apply to join us!

Help Desk Manager

Desired Skills:

• 5+ years working in a Help Desk environment
• 3+ years in a Manager role
• Windows
• Azure
• Fresh Services
• Fresh Desk

Who you are:

• You are a motivated and self-directed person who wants to deliver real business value
• You help your team and peers align to the company vision and mission
• You consistently leave projects better than you found them

Some benefits:

• 🏢 Offices in some cities
• 🖥️ 100% remote work
• ⌚ Full-time schedule, flexible according to objectives
• 🏖️PTO & holidays
• ⚕️Medical insurance