Sr. Manager, Engineering

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary:

At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary,
while helping them bridge the physical and digital world. Today, we help our customers, including 95% of
the Fortune 1000, to preserve priceless art, restore classic films, outsource their data centers around the
globe and more. Our people have the opportunity to bring their creativity to a workplace that thrives on
change. Here you will be part of a team that doesn't just embrace what's exceptional. It is exceptional.
The Senior Manager - DevOps role will be a part of the Global Product Engineering team at Iron
Mountain, reporting to the Vice President - Global Platforms.

Iron Mountain’s Global Technology Organization is looking for a Senior Manager - DevOps who will be
responsible for leading the InSight DevOps team and will be responsible for working with the DevOps and
Development teams to deliver functionality in a quarterly release cycle. The position requires a strong
leader capable of working with teams of engineers to define design and implementation for new
capabilities. The manager is accountable for timely releases and meeting business deadlines, providing
tradeoffs with the product team.

The candidate has a strong background in design and delivery of service based functionality within the
agile development lifecycle. The Manager has experience with microservice development for cloud-
based services in highly performant systems. Experience with cloud deployments and architectures
(GCP, Amazon, Azure), Cloud cost management and governance and experience with building
observability features is required.

An ideal candidate for this role must be a passionate, team-oriented problem solver who understands and
differentiates between what users want vs. what they need to create industry leading solutions. He/She
should demonstrate a hybrid of business and technical acumen and understanding of consumer centricity
to enable digital experiences. The ideal leader will consistently lead by example, be a role model, and a
strong change agent for your team and the larger technology team.

Organizational Leadership:

● Executive Leadership
● Building & leading high-performance teams
● Risk & Change Management

● Global delivery & team management
● Outsourcing & cost optimization
● Technology Portfolio / Program Management

Responsibilities:

● Participate in design discussions about the technical implementation and consider the tradeoffs to
support business value, scalability and delivery timeline.
● Guide the DevOps team in building effective CI/CD pipelines in GitLab (with zero to minimal human
intervention required)
● Working knowledge of Terraform and Helm
● Works with Enterprise Cloud Services teams to implement and build scalable systems
● Handles security considerations, anticipates security risks
● Manage configurations for SQL and Cloud based systems
● Handle disaster recovery and support scenarios
● Meet SOC/ISO, NIST and GDPR compliance requirements
● Lead daily scrums and planning sessions with DevOps and Engineering team as a Technical
Manager
● Provide cloud architecture oversight and best practices
● Work with third-parties and hyperscalers to integrate with InSight
● Assist Sales/Pre-Sales and Professional Services teams with customer requests for proposals

Qualifications:

● Strong communication, collaboration and problem solving skills with a track record of delivering
production grade systems in a team environment
● Experience in mentoring team members
● Motivated individual who learns quickly, has pride in building a new product and can engage
others to accelerate technical solutions
● Familiarity with implementation design patterns and performance challenges
● Experience in working with distributed teams
● Overall experience of 8 plus years in Software Engineering space
● Minimum 2 years of experience leading software engineering teams
● 5 years of experience working with agile scrum methodologies
● 4 years of experience interfacing with and deploying services to cloud platforms
● 5 years of experience with Google Cloud Platform or AWS or Azure
● 3 years working with Kubernetes in Cloud (AWS EKS or Google GKE or Azure AKS). Strong
hands-on experience building enterprise scalable Kubernetes infrastructure
● 3 years hands on experience with Terraform and Helm
● Cloud network optimization
● Experience in developing scalable micro services and API gateways
● Experience with server oriented architectures and web platform applications with ability to define
and integrate with APIs and REST services
● Architectural governance and security review experience
● Experience with agile tools such as Atlassian JIRA, GItLab or Github
● Mastery of code repositories such as subversion / git and artifactory repos

Education and/or Experience:

Bachelor's degree from four-year college or university; Masters degree is a plus. Should have at least 5
plus years of hands-on DevOps experience.

Certifications:

Cloud DevOps certification preferred, but not required.

#LI-Remote