Implementation Project Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Evaluates complex requirements among multiple stakeholders and interprets requirements needed to complete deliverable.

• Create initial project proposals, project charters, and statements of work
• Create and manage delivery control documentation, including requirements documentation, project plans, timelines, risks, anticipated outcomes, and knowledge transfer plans
• Work closely with support team, product team, vendor partners, engineers, clients and testers
• Manage budgets
• Manage and report delivery risks and issues
• Manage change control process
• Manage user acceptance testing and release plans
• Manage communications with stakeholders, business transition team, and business and IT management
• Participate in business-led change management processes

• Maintain thorough knowledge of customer segments and customer needs
• Maintain thorough understanding of product features and functionality
• Oversee and complete application configuration and support while liaising with architecture, infrastructure, and engineering
• Assist in documenting business needs and identifying appropriate technology solutions designed to meet business capability
• Define and document functional and technical requirements and assist in defining business requirements

ORGANIZATION RELATIONSHIPS
Interfaces with customers across multiple business units.  Works with various IT functional areas, including engineering, product, and transition teams as necessary for service delivery.  Works with leadership for technology planning and management.

REQUIRED QUALIFICATIONS

Knowledge, Skills, and Abilities:

• IT Project management w/concentration on software as a service delivery management required
• Ability to translate complex solutions into simplified visuals per audience needs
• Demonstrated expertise in CRE services and applications
• Business analysis and requirements gathering
• Budget and resource management
• Relationship management and exceptional communication skills
• Proven ability to navigate in a large matrix organization
• Excellent attention to detail
• Self-motivated, able to set priorities and work autonomously
• Customer service focus
• Knowledge and experience in real estate industry preferred

Minimum Experience

• Minimum of 5 years of work experience in IT industry or department
• Minimum of 3 years of work experience in leading IT projects
• Experience in managing simultaneous complex projects from inception to successful completion
• Excellent communication skills (fluent in English written and spoken)
• Experience in SQL / Python to write ad hoc queries, investigate data fees or debug stored procedures, create views and stored procedures a plus

Educational Level /Certifications

• Bachelor’s degree required, MBA preferred, preferably in information systems, computer science, or business administration
• PMI or equivalent certification preferred
• Six Sigma certification or exposure preferred

Estimated compensation for this position is:

85,000.00 – 105,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Atlanta, GA, Austin, TX, Boston, MA, Charlotte, NC, Tallahassee, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.