Marketing Operations Coordinator

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customers’ needs.

Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

About the role:

The Marketing Operations Coordinator role will sit within the Growth team and will be responsible for managing Growth projects related to ad operations, ad trafficking, and creative performance reporting. The Marketing Operations Coordinator will optimize workflows in Asana, Facebook Ads Manager, TikTok / TTCX, DRIVE, Figma, and various creative and Project Management tools.

What You’ll Be Doing:

• Understand the Growth Team’s creative needs, managing projects to deliver a high velocity of creative assets on a weekly and monthly basis.
• Understand the Growth Team’s creative needs, managing projects to creative specifications specific to each platform and platform lead’s needs.
• Maintain regular, formulaic, standards for project timelines and asset launch in Asana and Notion 
• Managing the back of house library of assets and working with platform leads to ensure assets are delivered and launched on time. 
• Special focus on ad operations and workflow operations. Receiving assets from creatives and helping to short, name and categorize assets in Looker. 

Skills/Qualifications:

• Ecommerce or DTC experience required. 
• Agency experience, a plus
• 3+ years of project management experience and strong organizational acumen.
• 3+ years of account management or account executive experience in an ad agency, or ad exchange environment, or large direct-to-consumer brand.
• Experience using Google Office (Gmail, Docs, Sheets), Slack, Asana, Looker and Figma
• Experience using advertising platforms such as Facebook Ads Manager, TikTok Ads Manager or TTCX, YouTube / Google Ads and Google DV360
• Ability to pivot and ramp up based on business needs and key holidays.
• Passionate about the use of analytics and excited to improve processes. 

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• “Take what you need” PTO.
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted, please read the following: The salary for this position is $60,000-$83,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location, and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com

Resident is a privately held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN.  Learn more at: https://www.residenthome.com.

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Resident is proud to be a Remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.

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