Part Time - Client Operations Coordinator (US Law Firm, Home-based Work Setup)

Salary: P520 to P620, (Per Hour / 5 Hours a day)

Schedule: Monday – Friday  (Anytime between 09:00 AM - 06:00 PM EST)

What are we looking for?

• 3+ years of relevant experience
• Strong corporate legal experience or familiarity with legal processes;
• Proven experience in account management and project management
• Detail-oriented, organized, and able to multitask effectively;
• Comfortable with computer systems;
• Ability to work independently and self-manage in a startup environment; and
• Proficiency in Microsoft Office.
• Background in Legal Industry is highly preferred.
• Excellent written and oral communication skills

What will you do?

Intake Process Management:

• Lead the intake process, including lead generation, follow-ups, and onboarding;
• Coordinate with the operations team to align sales processes with operational procedures;
• Prepare, send, and organize engagement letters and client onboarding documents; and
• Scheduling and communication support.

Operational Support:

• Manage the firm’s active matter pipeline;
• Develop, maintain, and update standard operating procedures for new and existing processes;
• Check-in with attorneys on a periodic basis and provide case updates to firm management as needed;
• Coordinate scheduling and communication support between attorneys, clients, and support staff; and
• Collaborate with attorneys and operations team to address client needs and improve service delivery.

Billing:

• Monitor client billing status and report significant updates to firm management; and
• Collaborate with attorneys to ensure accurate and timely billing for legal services provided

Review and Planning:

• Review sales pipeline performance and identify areas for further enhancement; and
• Attend weekly meetings with operations team to optimize pipeline management processes

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is a technology-forward distributed law firm. Since its founding in 2018, They have leveraged versatility and technology to deliver professional and sophisticated legal services for innovators in the twenty-first century technology sector.

They practice areas span a diverse array of fields, with a particular emphasis on blockchain, DeFi and web-3 regulation, AI, finance, venture capital and fundraising regulation, intellectual property, corporate and general counsel, and litigation.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.