Advanced Application Specialist - IT Banking Support

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)

• Competitive pay and discretionary or incentive bonus eligible

• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

• Promote from within culture

Why join this team?

• This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust's business

• We hold ourselves accountable to high standards, share wins, operate ethically, and have fun

Position Overview

The Advanced Application Specialist is a mid-level position and serves as a subject matter specialist across the business domains they support. They are accountable for ensuring the day to day operations of the systems under their charge and for supporting and implementing change and configuration management, including testing and defect management relating to new product implementations, development releases, upgrades, patches, and other system maintenance as required. Application Specialists will work closely with Business resources and stakeholders, internal Technology teams, and various vendors and third-party consultants and implementers. They must understand their application’s interdependencies with other applications and infrastructure both internally and outside the corporate network.

Ongoing knowledge of current and changing business and technological environments, trends and strategy is important to success. This position will also support acquisition and conversion activities related to their business domains.

What You’ll Do

• Must be willing to provide support 24x7x365

• Provide Tier 1 and Tier 2 application-level support and troubleshooting

• Write and maintain system documentation, process maps, test scripts, use cases, user stories, root cause analysis, and high-level integration and data flows

• Participate on cross-functional teams to support and define business and technical requirements, operational processes, application strategy and project/product implementation.

• Author complex system reports and data integration/migration templates

• Write and utilize light-weight scripting and file formatting utilities/configurations in support of applications and customer specifications

• Support complex acquisition and conversion teams to ensure acquired entities data and/or systems are accurately migrated over to the new environments

Qualifications

• B.S, B.A. in Computer Science or Business preferred

• 3-5 years of relevant experience with an emphasis on applications implementation, testing, maintenance, configuration, and support.

• 3-5 years of lending or loan operations background with a solid understanding of the behavior of multiple types of loans.

• Advanced understanding of data at both a functional and technical level in order to troubleshoot and identify potential issues

• Advanced understanding of how to troubleshoot application/system performance

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

#LI-Remote

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.