Customer Service Representative (Indonesian Speaking)
84% FlexFull Remote
Junior (1-2 years)
- Remote from:Asia, East Asia
Request priority access (3/3)
Customer Service Representative (Indonesian Speaking)
84% Flex
Offer summary
Qualifications:
College diploma or above, Proficient in English and Bahasa Indonesia, At least 1 year experience in customer service, preferably in finance or E-commerce.Key responsabilities:
- Handle back office tickets and provide online support to customers 24/7
- Handle customer inquiries and complaints via email or online tools
- Support other business units with customer liaison and documentation
- Manage special cases or ad hoc tasks efficiently and responsibly
Job description
Your missions
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Binance is a client-facing business, and Customer Service is extremely important for us. We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is conducted via the ticketing system and a live chat/phone call and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in Bahasa Indonesia and English, thus we are looking for candidates with proficiency in both languages.
Responsibilities
Requirements
Working at Binance
• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
• Tackle fast-paced, challenging and unique projects
• Work in a truly global organization, with international teams and a flat organizational structure
• Competitive salary and benefits
• Flexible working hours, remote-first, and casual work attire
Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.
Apply today to be a part of the Web3 revolution!
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Required profile
Experience
Level of experience :
Junior (1-2 years)Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Soft Skills
- Team player
- Strong communication skills
- Proactive and meticulous
- Able to work under pressure
Go Premium: Access the World's Largest Selection of Remote Jobs!
- Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
- Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
- Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
- Try out our Premium Benefits with a 7-Day FREE TRIAL.
No obligations. Cancel anytime.
Find other similar jobs
🚀 Go Premium Today!
Unlock Unlimited Access to the Largest Remote Job Platform!
🚀
Go Premium Today!
Unlock Unlimited Access to the Largest Remote Job Platform!