US People & Culture Communications Manager - - Remote | WFH

Job Title: People & Culture Communications Manager **

Company Overview**

Our company is a dynamic and innovative organization committed to revolutionizing the way people connect with service providers through our our platform. With a focus on empowering service providers, consumers, and their communities, we prioritize authenticity, transparency, and collaboration in everything we do. Our commitment to excellence has garnered us significant venture capital funding and strategic partnerships with major tech brands like Facebook, Instagram, Google, and Yelp. **

Job Description**

We are on the lookout for a talented and dynamic Employee Communications professional to join our team as a People & Culture Communications Manager. In this role, you will be instrumental in fostering effective communication within our company, spanning all our markets. Your primary responsibilities will include developing and executing comprehensive internal communication plans, creating engaging content across various channels, and spearheading initiatives to enhance employee engagement and promote our company culture. **

Key Responsibilities**

Develop and execute comprehensive internal communication plans aligned with organizational goals and objectives.

Collaborate with teams across all markets to ensure seamless execution of the communication plan.

Create compelling and informative content for various internal communication channels, collaborating closely with the Marketing team and other key stakeholders.

Implement initiatives to foster employee engagement in alignment with the overall communication plan.

Craft clear and consistent messages to effectively convey key company initiatives, policies, and updates to employees.

Collaborate with senior leadership to cascade important information and align messaging with company vision and values.

Organize various platforms of communication such as Global All Hands Calls and in-person meetings and events.

Scale out our communications capabilities and resources over time to include Corporate Communications, External Communications, and CEO Thought Leadership. **

Required Qualifications**

Proven experience in internal communications, corporate communications, events, or a related role.

Excellent written and verbal communication skills with the ability to tailor messages to diverse audiences.

Strong project management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Proficiency in using communication tools, platforms, and collaboration tools.

Strong interpersonal skills with the ability to build relationships and collaborate with colleagues at all levels of the organization.

Creative mindset with the ability to generate innovative ideas and approaches to engage employees.

Partnership mindset with proven experience working as a business partner to a People function.

Experience in strategic, operational, and change communications.

Knowledge of evaluating the effectiveness of communications systems.

Familiarity with new and emerging platforms and channels for engagement with target audiences.

Ability to manage multiple projects simultaneously while working to deadlines and budgets.

Self-starter with high levels of personal motivation and adaptability to change.

Commitment to professional development. **

Benefits**

Health/Dental/Vision

401K Match

Parental Leave Policy

Unlimited PTO

Pet Insurance

Full-time remote position with working hours in EST **

Our Values**

People First: Empower and elevate service providers, consumers, and their communities. Be authentic, transparent, and trustworthy with those we serve externally and with our other employees.

Act Like an Owner: Take responsibility for your actions and results. Treat commitments and agreements seriously. Proactively contribute to making our company a better place.

Work as a Team: Trust in each other's abilities, encourage healthy collaboration, and give credit to those who contribute.

Shoot for the Moon: Set high standards, go beyond boundaries, and take a different approach when facing obstacles.

Join us in our mission to redefine service provider and consumer interactions, and be part of a team that values innovation, collaboration, and excellence.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Employment Type: Full-Time