Community Manager

About Winona:

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the role:

Winona is looking to hire a part-time remote Community Manager to help us grow our social media. The ideal candidate should understand social media platforms well, create engaging content, and build relationships with our community members. You will collaborate with various teams, including marketing, design, and developers, to continuously improve the website's functionality and user experience.

Seniority Level: Junior Level

Responsibilities:

• Oversee the growth and development of our virtual community on Facebook and Reddit.

• Manage the day-to-day operations of the Winona Team's social media groups.

• Responsible for content planning, engaging posts, ambassador recruitment initiatives, and a variety of other social media tasks.

• Proactively address member concerns, spark engaging discussions, and respond to comments and questions from community members.

• Build relationships with community members and promote positive engagement.

• Demonstrates a positive and enthusiastic approach to work. Thrives in a fast-paced environment by managing multiple tasks.

• Leverage critical thinking skills to identify areas for improvement and suggest innovative solutions that enhance the community experience.

• Stay up-to-date on social media trends and best practices.

Requirements:

• Bachelor's degree in marketing, communications, or a related field. (A big plus!)

• 1+ years of experience in social media management.

• Proficient managing Facebook.

• Good understanding of social media platforms.

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

Nice-to-haves:

• Experience working in customer service.

What’s in it for you?

As a part-time member of our team, you’ll enjoy:

• Flexible hours.

• Work wherever you choose.

• Referral bonuses.

• Fun and casual work environment.

• Employee engagement activities and virtual gatherings.

• We are a diverse, global team! 🌍