Customer Support Representative
72% Flex
Offer summary
Qualifications:
High school graduate, some college preferred, Excellent written and verbal English skills required, At least 1 year experience in a US customer contact center environment.Key responsabilities:
- Manage inbound call queue, chat, email support
- Handle over 300 contacts weekly, support customers/providers
- Explain services, assist with app navigation and issue resolution
- Operate within set working hours and adhere to schedule
LawnStarter
Computer Software / SaaSSME201 - 500 Employees
aboutLawnStarter
Job description
Required profile
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Empathetic communicator building rapport
- Efficient problem-solver with active listening skills
- Collaborative team player open to feedback
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