Community Manager for Gaming Company

We are looking for a Gaming Community Manager to define and develop our community-building initiatives and act as a liaison between our organization and the target audience. 

This position involves close collaboration with the game development team and subject matter experts from the gaming industry. You will build, lead, and scale the brand’s outreach programs by monitoring audience behavior and initiating active engagements. You will also assist the marketing/communications  team with drafting articles, newsletters, press statements, social media posts, and other communications materials. 

Our ideal candidate is passionate about gaming with prior experience in community management. You should have excellent leadership and interpersonal skills to lead and direct a team of communications professionals. You must be highly observant to analyze and report community activity, and be highly creative to craft engaging narratives and incentives that will help us establish, grow, and maintain a large player base. Strong knowledge of social media is a must to manage and lead community engagements. Experience in Product Marketing is a plus.

This job offers flexibility with fully remote options across the United States or a hybrid setup based at our Burbank, California office.

Role and Responsibilities

• Research, plan and implement community-building programs and segmentation strategies to improve social media presence and create a large following
• Perform research on current benchmark trends and audience preferences, analyze emerging trends by monitoring interactions on gaming communities and conducting surveys to gather consumer data
• Organize digital events, giveaways, and tournaments in online gaming communities to achieve product marketing goals
• Establish networking opportunities by identifying and fostering strong relations with influential gamers and SMEs
• Manage social community engagements by responding to inquiries and analyzing player feedback
• Assist in drafting compelling communications materials like press releases, social media posts, and articles (how-to, guides, tips & tricks, etc.) to inform and engage gaming enthusiasts
• Plan podcasts, live streams, and Q&A sessions
• Monitor community building performance and engagement rate
• Measure and provide reports that support the  success of every community campaign 
• Stay up to date with the latest community manager best practices and technologies
• Perform other relevant duties as needed.

Requirements

• Minimum 3+ years of experience as a Community Manager or in a similar position
• Must be an passionate about gaming
• Excellent communication, organizational, and interpersonal skills
• A problem-solving mindset with excellent written and verbal skills
• Solid grasp of game development, technologies, and trends
• Thorough understanding of social media trends and analytics
• Solid experience with community-building programs and initiatives
• Ability to create content, interact on various social media platforms, and adapt to the established voice - especially for Discord, Twitch, Tiktok, YouTube, and X (formerly Twitter)
• Prior experience in public relations or marketing is a plus

Competencies

• Integrity, Commitment and Passion
• Leaders must be committed and passionate about what they do and recognize the greater goal in every piece of their work.  Their commitment to the goal is evident in their everyday tasks as well as the way they work with others.
• Good Communicator
• Task-oriented leaders rely on clear communication so that their teams understand their responsibilities. You will need to recognize how best to communicate your plans and goals to team members, whether through email, one-on-one conversations or group meetings.
• Decision Making Capabilities, Prioritization
• The ability to sort tasks, decide their importance and create a plan to complete those tasks is essential. When you prioritize tasks, try sorting them by order of urgency, effort required and deadline.
• Accountability, Time Management
• Task-oriented leaders are adept at creating schedules and helping others to follow them. You could implement shared, interactive calendars and to-do lists and have employees submit regular progress updates.
• Strategy, Creativity, & Innovation
• Achieving goals on time requires thorough planning, innovation and creativity. You must be able to implement processes and plans that the team can understand and follow. They are creative in achieving their outcomes, e.g., setting incremental milestones that lead to accomplishing the overall objective easier to achieve.
• Emotional Intelligence
• EQ is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. The takeaway here is that this is truly a learned skill and comes with maturity and experience so is one we could hope to demonstrate for the junior members of the team.
• Humility, Transparency, Candor
• The ability to acknowledge mistakes and learn from them is demonstrated through transparency and proactive candor. The primary characteristic here is willingness to learn and grow.

Physical Demands

• Remaining in a stationary position, that primarily involves sitting/standing.
• Repeating motions that may include the wrists, hands and/or fingers.
• Communicating with others to exchange information.
• Light work that includes moving objects up to 25 pounds.

Work Environment

This job offers flexibility with fully remote options across the United States or a hybrid setup based at our Burbank, California office.

Remote Role: Employee should have a quiet dedicated space 

Benefits

• Awesome company culture along with a fully remote position (best of both worlds!)
• A rewarding role with opportunities to see yourself and the company grow.
• We’re proud to be a Great Place to Work-Certified™ company!
• Orange Comet is full of passionate and highly skilled individuals. We dream together, learn from each other, have fun and make a difference every day. Our culture is based on deep trust, individual freedom, and personal responsibility.

About the Company

Orange Comet is a next-generation gaming and entertainment company creating immersive games in partnership with the biggest entertainment properties in the world. By blending super-creative content and cutting-edge technology, our mission is to revolutionize the gaming landscape for the fanbases of our clients. We are powered by a passionate group of people who believe the future of all entertainment and media is on the verge of a revolution, and our diverse backgrounds, experiences, and industries, work to help our clients shape their businesses for the next generation of gaming opportunities that awaits.

Additional Information:

The base salary range for a full-time position in Burbank, CA is $70,000-$85,000 + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Our team can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.