Senior Manager Operations and QA Engineering

We are Cytric Solutions a fast-growing unit within Amadeus, the biggest tech giant of the travel industry, dedicated to helping corporations in their digital transformation processes for business travel and expense.​

We’re made up of more than 900 people worldwide, who work together to provide a smooth, end-to-end digital experience to the employees and improve the efficiency of the corporations they work for.​

We have a mission, we’re empowered, agile, innovative – and ready to challenge the incumbents!​

In Cytric Solutions, we combine a scale-up culture with an insatiable hunger to disrupt the travel and expense ecosystem. ​

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So, are you ready to help the world’s leading companies drive their digital transformation, and take them to the next level? ​

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You can benefit from being part of a global international IT company while working for a strategic scale-up.​

You can power business acceleration and innovation for top companies and work with big tech giants like Microsoft.​

We have attractive benefits packages, countless opportunities to learn and grow your career, hybrid and flexible work set up.​

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In Amadeus Cytric Solutions, we care for our people just as much as we care for our customers.​

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Together we can build the smartest, most connected, sustainable and collaborative travel and expense ecosystem in the world, to transform the corporate traveler experience into a seamless, complete and enjoyable activity. 

In an international context and a distributed environment (Nice, Frankfurt and Sofia), we are looking for а skillful Senior Manager Operations and QA Engineering to integrate an organization in charge of Operations and Release Quality. This leader will be part of the leadership team of the Platform and Operations division taking care of Platform, Operations, Quality and Security. This division is using Safe framework with a Platform Train strongly collaborating with the line organization. The new Senior leader will be part of the line organization and as such will work in sync. with the Platform Train.

In this role, you will lead several teams working on:

- Operations Support for Test and Production
- Release Quality
- Release deployment
- DevOps
- Monitoring

In the scope of a mission of people management, you will:

• define objectives for your teams,
• assess performance of team members,
• engage and motivate your teams’ members actively,
• take care of talent management and development,
• coach people,
• support people growth

The Senior leader will be responsible for:

• building relations between teams. The execution is delegated to a Safe organization and this new leader will work hand in hand with the Safe 3 Amigos.
• sustaining and relaying the strategy defined and accompanying his/her teams in the execution.
• Being a strong advocate of Amadeus culture: he/she will contribute to create and build an Amadeus culture in SOF teams and create strong linked between entities.

The Senior leader will be also in charge of:

• change management in the scope of Cloud migration.
• taking care of jobs evolution impacted by the migration to the Azure Cloud.

About the ideal candidate

• Great communication and building relations skills
• International experience
• Technical background on operations and QA
• People management experience
• Change management experience
• Customers relationship experience
• Fluent in English
• Proactivity and problem solving

What will be considered a great advantage:

• Other languages are a plus

Note: You will be having regular business trips

What can we offer you?

• Working for a company that has been voted as a Top Employer of Europe 
• A competitive salary and extensive range of benefits including life and health insurance
• Multisport card
• Public transport card / subsidy for a parking lot in the office
• 25+ days paid time off (increasing for up to 30, depending on your stay with us)
• A well-balanced mix between work from home and collaborative work from the office
• Career and development opportunities through R&D career paths
• Learning opportunities
• Foster innovation
• Impact millions of travelers from all around the globe
• A chance to form the core of the team at Sofia

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.