Conversational AI Designer-Bilingual Spanish
72% FlexFull Remote
Junior (1-2 years)
- Remote from:United States
Request priority access (3/3)
Conversational AI Designer-Bilingual Spanish
72% Flex
Offer summary
Qualifications: 2+ years consulting with enterprise clients, Knowledge of AI-powered Natural Language platforms, Native-level fluency in English and North American Spanish, Experience designing user experiences for analog and digital channels, Bachelor’s level degree in a related field.
Key responsabilities:
- Consulting and strategizing on Conversational User Experiences
- Being a resident expert on Conversation Design, educating clients and colleagues
- Tuning existing automated experiences, diagnosing issues, presenting data-backed recommendations
- Guiding enterprise and commercial clients on strategy, design, and Conversational UX
- Communicating effectively with client stakeholders
TTEC Digital
Information Technology & ServicesLarge1001 - 5000 Employees
aboutTTEC Digital
Job description
Your missionsAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
TTEC Digital is seeking a Bi-Lingual Spanish-speaking Conversational AI Designer to join our team!
The world has changed. Disruptive technologies, social media, more demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation.
This opportunity is 100% telecommuting, with limited travel requirements.
What you'll be doing;
What skills you’ll need:
What you can expect:
Benefits available to eligible employees include
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About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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Required profile
Experience
Level of experience :
Junior (1-2 years)Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Soft Skills
- Collaborative and team player
- Analytically minded and proactive
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