Senior Payroll Analyst

ServiceTitan is seeking a Sr. Payroll Analyst to join our dynamic late stage startup. Our ideal candidate will be a passionate, hard-working payroll professional with proven technical skills, strong payroll & Workday experience.

What You'll Do:

• Process full payroll cycle (e.g., day-to-day operations, regular bi-weekly, off-cycle payroll process for multi-states US using Workday Payroll/HCM

• Process equity stock transactions using EIB load.

• Prepare payroll validation & reconciliation, and audit regular payroll processing activities.

• Review & process timekeeping records

• Prepare custom reports following each pay period

• Prepare all termination and manual checks

• Manage garnishment(s) procedures

• Researches and resolves escalated payroll issues to correct inaccuracies, including processing adjustments and on-demand reconciliations

• Manage the JIRA case ticketing system and provide exceptional support to all associates.

• Partner with HR for people data, compliance updates, and reporting

• Other various duties which assist the accounting/finance group can also be assigned.

• Partner with the internal team to test new setup, and system enhancements within the Workday environment.

• Ability to prioritize and complete requests and assignments in a timely manner.

• Support along side with Payroll Analyst to process Canada and PEO payrolls.

What you'll bring:

• 5+ years of payroll experience

• Proficient with Workday including report generations, Excel and Google Docs

• Ability to solve complex problems in a fast-paced environment and work independently and efficiently under pressure and meet

• the deadline

• Exceptional organizational skills, detail-oriented, strong focus on data accuracy, high sense of urgency, and a strong work ethic

• Familiar with the Payroll Accounting process

• Perform analysis of Payroll issues

• A minimum of 3+ years of end-to-end Workday experience, most recently in a Senior Payroll, SME level, preferably

• Process payroll greater than 2500+ employees US and international.

• Knowledge of the payroll function including, but not limited to, payroll interface, section 125, payroll processing, tax compliance,

• Effective resource planning to maximize the productivity of resources

• Take ownership for resolving issues that arise and use the experience as an opportunity for the collective team Strong customer orientation with excellent verbal and written communication skills to partner and build collaborative working

Nice to have:

• Workday HCM / Payroll

• Workday Payroll, Absence and/or Time Tracking experience

• Multi-state tax knowledge

• Strong problem-solving and troubleshooting skills with the ability to exercise best practice

• Think analytically and can effectively apply logic to solve problems.

•  Excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements.