Engineering Manager (Platform)

This role will be based in Australia with occasional travel within Australia

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Requirements

As an Engineering Manager (Platform) at Civica, you will be responsible for leading a team of engineers that design, build and maintain Civica’s cloud-based platforms. You will ensure that the team has the people, processes and tools to excel at delivering services for our customers. You’ll be involved in the technical detail, helping the team to find solutions to technical problems. You’ll co-ordinate activities with stakeholders and other teams, proactively remove blockers, and help plan work, making sure that the team delivers impact for the citizens that we serve. If you enjoy challenging, multi-faceted roles that allow you to excel in technical contribution as well as people and project management, this role would be a good fit.

Key Responsibilities:

• Working with the team to deliver systems that are performant, reliable, secure, and scalable
• Facilitating fast and effective communication within your team and with other teams
• Thinking strategically, proposing team roadmaps that feed into larger organisational roadmaps
• Delivering high-quality, high-impact results
• Growing individuals and improving team performance
• Establishing psychological safety and trust within your team and with other teams
• Building relationships with colleagues across Civica

Ideally you will have:

• Experience managing one or more platform teams in a fast-paced environment
• Experience working with stakeholders to set and manage priorities
• Agile methodologies & DevOps concepts and practices
• Designing, building and maintaining cloud platforms
• Are comfortable with ambiguity
• Enjoy mentoring colleagues
• Are able to both collaborate closely, and work independently
• Can communicate effectively with both technical and non-technical colleagues, including senior management

Technologies we use:

• AWS & Azure platforms
• Terraform
• Ansible
• Datadog
• Github
• Azure DevOps

Benefits

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.