ServiceNow/Application Developer III

Job Description:

We have an opportunity for a ServiceNow Developer III to join our talented ServiceNow implementation practice supporting US Federal customers.  We are seeking candidates who can demonstrate their ability to perform with agility and act with an understanding of the importance of the customer’s mission--delivering value by managing dynamic environments, objectives, and priorities. The candidate will effectively leverage the ServiceNow platform and their own expertise to implement enterprise business solutions for our customer.  They will be a member of a cross-functional team responsible for enhancing the ServiceNow platform, implementing new products, and developing custom ServiceNow solutions.  The successful candidate can effectively provide strategic and tactical support to clients, support multiple projects simultaneously, and adapt to changing priorities. 

Typical responsibilities include.

• Proven experience as a key technical resource leading the development of solutions in client environments.
• Provide technical leadership and training, perform peer code reviews, and ensure the team follows development best-practices.
• Experience with implementation of ServiceNow, working with all core ITSM processes, as well as Discovery, Orchestration, App Creator, Demand Management, Project Management, Performance Analytics, and other applications as they relate to ServiceNow
• Experience with ServiceNow Service Portal and Custom Widget design and development
• Collaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgrades.
• Mentor junior developers and provide inputs into best practices.
• Collaborate with various support partners to ensure contract and task deliverables.
• Custom application development and implementation
• Create and maintain API and data integration processes between ServiceNow and other Services.
• Provide advanced support for ServiceNow by troubleshooting a variety of complex software problems, implementing bug fixes, and performing root cause analysis.
• Collaborate with project team members to design and deliver creative, scalable, and maintainable solutions to complex problems.
• Supports developing new functionality including integration of enterprise business data, business process workflow and user defined data for querying and reporting as required. 
• Ensures required documentation is complete and associated process steps are followed.

Required Skills

• BS/BA in a related field (Computer Science, Software Engineering, or Business Management preferred)
• ServiceNow Certified Implementation Specialist (CIS)
• Minimum of six (6) years of direct development experience with the ServiceNow platform
• Experience with Java scripting (Angular JS preferred).
• Demonstrated expertise with ServiceNow APIs and integration.
• Demonstrated experience developing solutions consistent with architectural standards and ServiceNow best practices.
• Experience developing and implementing systems in Agile/Scrum environment.
• Must be eligible to meet government eligibility requirements.
• This is a W-2, Full-Time, Remote position.

Preferred Skills

• ITIL v4 Foundations Certification.
• Two (2) years of experience with web technologies such as DHTML, CSS, AJAX, XML, HTTP
• Two (2) years of experience with Server-side technologies such as Rino, Jelly
• Three (3) years of Database technologies such as JDBC, SQL, MySQL, Oracle
• Previous experience configuring and customizing all aspect of ServiceNow to include - UI Actions, UI Policy, UI Pages, Business Rules, Client Scripts, Include Scripts, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Scripted Web Services, Rest and SOAP web services, Roles / Groups
• Understanding and experience related to advanced ServiceNow development, including the following:
• Browser events, best practices in JavaScript coding, style sheets, jQuery
• The Glide Stack, Jelly scripts along with SN extensions, server-side JavaScript
• Database relationships, views, query definition, before/after business rules
• Experience configuring ServiceNow ITBM, HRSD, and/or Security Operations applications.

#LI-Remote

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019 & 2020!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").