Timely - Payments Account Manager (Remote, New Zealand or Australia)

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

We are looking for a ANZ Payments Account Manager to focus on our Timely Payments products. Timely and SalonBiz serve over 24,000 customers in 100 countries. We provide booking and client management software and are on a mission to build the leading platform for beauty professionals. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. Our software helps business owners take control of their calendar, make more money and deliver amazing experiences that keep their clients coming back.

As a Payments Account Manager, you’ll work with Timely’s existing customers to bring them onto our payments solutions to ensure they’re getting the most out of their investment in Timely. Your ultimate responsibility is to help Timely achieve Payments goals by building lasting connections and relationships with those customers.

You’ll build the sales funnel and generate opportunities via quick response, calling, emailing and researching prospects and accounts. We don’t believe in fitting square pegs in round holes, so you’ll qualify all sales leads to understand their requirements and ensure Timely Pay and Terminals meet their needs.

You understand what sets Timely apart from our competitors and can present this to prospective customers, answering their questions and showing them how Timely can empower them to run their business.

Skills and Experience needed to be successful:

· You have proven work experience as a Sales Account Exec or similar role

· You're an incredible communicator, both written and spoken.

· You understand people and business: ideally you know the hair and beauty industry and naturally empathise with the challenges the industry faces.

Youʼre a doer: thereʼs a lot to do, and you get stuck in relentlessly.

· You're target-oriented, and have a healthy balance of competitiveness with and support for your teammates.

· You live a connected digital life: technology is your thing, and you're comfortable using any web app that gets thrown at you.

· You're genuine and transparent in your interactions with people, are a good listener and actively seek out solutions.

· You have a solid knowledge of CRM software and MS Office

Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why join us?

At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year.

We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office. We have office space in Auckland, Wellington, Dunedin, Melbourne, and provide a high-spec home office set up.

We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.

· This role is full time, permanent and can be based anywhere in Australia or NZ

· You must be legally entitled to work in Australia or NZ

· Applications close when we find the right person!

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences