Case Manager Level 1 - HSPRS

Description

~Flex schedule with non-traditional hours (may include some evenings and weekends)~

JOB PURPOSE:  The Level 1 case manager will provide case management and supportive services to unaccompanied immigrant children released from federal custody. The HSPS Case Manager will Coordinator works in collaboration with program staff and supervisors to cultivate a client-centered and trauma-informed approach to service provisions. 

Qualifications

ESSENTIAL JOB RESPONSIBILITIES: 

• Conduct virtual check ins with clients assigned to them at set intervals.  
• Assess client needs and change level of services required as needed.  
• Provide resources that are appropriate and needed to ensure client and family success.  
• Complete and submit reports and other case data entry accurately and within the timelines provided.  
• Meet or exceed program productivity expectations on a regular and sustained basis. 
• Ability to perform duties and services remotely from home. 
• Demonstrate Exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities." 
• Other duties as assigned.                                                                                                                                          

ESSENTIAL QUALIFICATIONS:  

• Minimum of 1 year of experience working with children or youth. 
• Excellent verbal and written communication skills. 
• Ability to handle confidential material in a responsible manner. 
• Able and willing to travel domestically up to 25% of time. 
• Proficiency in Microsoft Office applications. 
• Must pass FBI and CA/N checks. 
• Must be 21 years of age. 
• Driver’s License with clean driving record required. 

EDUCATION:  High school diploma. 

EXPERIENCE: See qualifications and education.  

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. 

LICENSES: Valid Driver’s License 

VEHICLE: N/A 

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. 

Endeavors and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors and Endeavors Unlimited, Inc. are Equal Opportunity Affirmative Action Employers.