Bilingual Inbound Technical Support Specialist (English/Arabic)
72% Flex
Remote: Full Remote
Work from: India
Offer summary
Qualifications: Fluency in English and Arabic, Customer service or tech support exp preferred, Problem-solving skills, excellent communication, multitasking ability, Basic knowledge of Wi-Fi networks.
Key responsabilities:
- Provide technical support for hotel guests' Wi-Fi issues
- Troubleshoot network problems and give instructions
- Document inquiries, escalate complex issues, propose solutions
- Stay updated on technology trends
CallTek
5001 - 10000 Employees
aboutCallTek
Job description
Required profile
Experience
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Problem-solving, effective communication, multitasking
- Team player, proactive, adaptable
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