Deutschsprachig | German Speaking Customer Service & Sales Representative (Remote/Work from Home)

Job Title: German Speaking Customer Service & Sales Representative (Remote/Work from Home)

Start Date: Flexible

Location: South Africa

Job Type: Full Time | Remote

Salary: R200 000 CTC per annum (Inclusive of benefits)

Requirements

• Fluent in German and English
• Completed Matriculation
• Fibre ADSL Line
• South African ID or South African Permanent Residency Holder
• Clear Criminal Record
• Located in South Africa
• Flexibility to work Shifts

Benefits

• Salary R200 000 CTC per annum
• Discovery Health Medical Aid
• Retention bonus of R40 000.00 upon completing 12 months service subject to performance
• Late Shift Allowance R10.00 for every full hour worked between 18h00 and 22h00
• Minimum monthly contribution is 6% to 27.5% of Provident and Retirement Fund
• Paid annual leave at 18 days; additional day with each completed year of service up to 25 days
• Employee Assistance Programs

Responsibilities

• Work for a prestigious airline brand
• Assisting passengers / travel agents with flight bookings and queries relating to their travel in on inbound voice calls & written correspondence
• Work on renowned airline reservations systems
• Full paid product and systems training provided
• Daily interaction with international passengers
• Experience our multicultural work environment with colleagues from all over the world.

About the Company

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most valuable assets. Because of this, they work tirelessly to embody their client's brands. They call this client experience: Our people, your brand.