Associate Manager, Field Service (Remote)

Work Flexibility: Remote

As an Associate Manager, Field Service, you will lead a diverse team of Field Technicians in the Keystone Region of the US to develop their individual talents while driving the performance of the MedSurg and Neurotechnology Instrument Business Unit. 50% travel throughout Ohio, Pennsylvania and upstate New York.

Who We Want:

• Dedicated Leaders. People who seek out the right business solutions and can influence groups and individuals both with customers as well as internally.

• Innovators. People who are open to looking at problems from different angles, continually applying new knowledge to your work, and seeking creative ways to meet challenges.

• Achievers. People who thrive in a fast-paced environment and are not afraid to go the extra mile for the good of the team.

• Collaborative Partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What You Will Do:

• You will lead a regional team of Field Service Technicians with a focus on development and professional growth within the Keystone territory: upstate New York, Pennsylvania and Ohio
• Manage metrics to measure the growth and performance of the internal team and authorized service providers
• You will champion data analysis to drive insights and decision-making within a rapidly growing business
• Constantly analyze, refine, and iterate on internal processes to make them more efficient

What You Need:

• Bachelor’s degree required
• 6 years of relevant work experience
• 2 years people leadership preferred
• Vendor management experience preferred
• Experience with SAP, Salesforce, and ServiceMax or equivalent ERP/CRM/FSM

$85,500.00 - $140,100.00 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.