Customer Service Analyst - (Internal Application)
72% Flex
Offer summary
Qualifications: High School Diploma or GED, 3+ years customer service experience, Excellent communication skills, Proficient in Microsoft Office programs, Experience using SAP system, Customer service experience supporting a manufacturing environment.
Key responsabilities:
- Verify electronic data interchange in SAP
- Develop daily shipping requirements based on customer releases
- Monitor customer scorecard results
- Handle customer disputes and negotiations
- Manage customer container inventory records
Job description
Required profile
Experience
Level of experience :
Mid-level (2-5 years)Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Soft Skills
- Excellent communication and organizational skills
- Attention-to-detail
- Availability when required
- Ability to negotiate effectively
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