T1 Gaming Technical Support - APAC -Tickets (3776)
88% FlexFull Remote
- Remote from:APAC
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T1 Gaming Technical Support - APAC -Tickets (3776)
88% Flex
Remote: Full Remote
Work from: APAC
Offer summary
Qualifications: Strong attention to detail, Robust knowledge of video games and pop culture, Customer support experience, Fluency in English.
Key responsabilities:
- Assist customers with technical inquiries
- Guide customers to optimize product use
Job description
Your missionsModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Technical Customer Support!
Do you have a Tech Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects... then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.
Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon.
This is a great opportunity for a gaming technical wizard to be involved in a long-term, competitive-rate project. Candidates who are willing to dedicate more hours to this project will be prioritized (30-40 hours per week).
The successful candidate will be given a thorough orientation and several weeks of project shadowing will be provided at full pay (both the orientation and shadowing).
Hours (all times Pacific):
3 am - 6 pm PST
Hourly Pay Rate:
To be discussed in the interview phase
Commitment:
20 hours per week
90 days
Language:
English
Ideal Skills Needed:
Computer Specs Requirements:
***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
Required profile
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Attention to detail
- Fluent communicator
- Problem-solving
- Analytical thinker
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