Bilingual Inbound Technical Support Specialist (English/Arabic)
72% Flex
Remote: Full Remote
Work from: Philippines
Offer summary
Qualifications: Fluent in English and Arabic (written and verbal), Customer service experience preferred, Problem-solving skills, communication, basic IT knowledge, High school diploma or equivalent.
Key responsabilities:
- Provide technical support for Wi-Fi connectivity to hotel guests
- Troubleshoot network issues, give instructions, document inquiries
- Communicate effectively in English and Arabic with guests
- Collaborate with IT team, propose solutions, stay updated
CallTek
5001 - 10000 Employees
aboutCallTek
Job description
Required profile
Experience
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Strong problem-solving and communication skills
- Ability to work under pressure
- Flexibility to work in shifts
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