Service Desk Support Analyst
74% Flex
Remote: Full Remote
Work from: Philippines
Offer summary
Qualifications: Bachelor's degree in Computer Science or related field., Proven experience in service desk or technical support role..
Key responsabilities:
- Manage incidents and service requests through ITSM system.
- Provide technical support for hardware, software, and network issues.
- Document troubleshooting steps and resolutions comprehensively.
- Deliver superior customer service and proactive communication.
Atticus Advisory Solutions Inc.
SME201 - 500 Employees
aboutAtticus Advisory Solutions Inc.
Job description
Required profile
Experience
Industry :
Spoken language(s)
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Hard Skills
Soft Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
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