Junior IT Support Specialist (Αθήνα ή Ηράκλειο Κρήτης)

Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 80 further physical stores in Greece & Cyprus, 6 retail brands (JD Sports, Cosmos Sport, Sneaker10, Sports Factory, Slamdunk, Rundome) 9 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items. Our team consists of 1300+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.gr is now the No1 on-line store in the industry also selling abroad, having been awarded for 7 consecutive years as the best online sports shop in the country in e-volution Awards. We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE.

We’re looking for a talented and passionate Junior IT Support Specialist for our HQs in Heraklion (Crete) or Athens, to join our fast-growing ΙΤ team!

Main Responsibilities & Tasks:

• Provide 1st & 2nd level support to all users and stores (remotely / on site).
• Participate in network installation, maintenance and troubleshooting (firewall, VPN, WiFi, VoIP Telephony).
• Coordinate in maintenance of infrastructure: Microsoft Azure, Active Directory, Virtualization platform (Hyper-V), Office 365.
• Take ownership of Hardware management, installation, maintenance and troubleshooting.
• Coordinate in operating Systems management, installation, maintenance and troubleshooting (Windows 10, Windows Server 2016).
• Provide basic database Administration (MS SQL Server 2016 / 2008).
• Apply processes for systems maintenance, data security, monitor network access and backup systems.

Requirements

• Bachelor’s degree in Computer Science, Information Technology or relevant field.
• Ability to troubleshoot software and hardware problems and provide quick solutions.
• Strong communication skills and teamwork.
• Work experience in equivalent position will be considered as a plus.
• Eager to learn new technologies (ERP), follow processes and provide professional customer service.
• Car license and ability to travel.

Benefits

• Competitive compensation package
• Career development opportunities & education programs
• Onsite gym, as well as health & wellness programs to keep you active
• One day off, part of our "parents’ day off" program
• Flexitime for working parents: Open Work from Home Anytime- Anywhere you need
• Generous employee discount in all our brands (Cosmos Sport, Sneaker10, Slamdunk, Sportsfactory, Rundome)
• Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras link here!

• At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard to race, religion, color, sex, national origin, age, sexual orientations, genders, or disability.