Senior Manager, Inbound Product Management, App Engine

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

At ServiceNow, we are on a mission to redefine the way businesses operate. As a global leader in digital workflow solutions, our vision is to make the world of work better for people. Our App Engine product portfolio is at the heart of this mission, empowering both developers and non-technical users to create transformative applications and workflows easily. We are currently seeking a Senior Manager of Inbound Product Management to spearhead this initiative, driving the evolution and market dominance of our low-code/no-code solutions.  

What you get to do in this role:  

• Strategize and Lead: Develop and oversee the execution of a comprehensive product strategy and roadmap for our suite of low-code products, ensuring alignment with the company’s strategic goals and market demands. 

• Collaborate and Influence: Lead cross-functional teams across engineering, design, marketing, sales, and customer success, championing the delivery of innovative product capabilities that elevate user experience and satisfaction. 

• Understand and Innovate: Engage deeply with our customer base and conduct rigorous market research to inform product development, ensuring our solutions not only meet current needs but also anticipate future trends. 

• Position and Promote: Work in tandem with outbound product management and marketing to craft compelling go-to-market strategies, positioning, and messaging that resonate with our target audience and clearly articulate the value of our low-code offerings. 

• Analyze and Outperform: Keep a pulse on the competitive landscape, ensuring our products not only compete but lead in innovation and value. 

• Evangelize and Represent: Be the face of ServiceNow’s low-code platform to the industry, representing our innovations at events, conferences, and in media engagements. 

• Cultivate and Inspire: Build and nurture a product team culture that is grounded in innovation and continuous improvement, mentoring team members to excel in their roles and career paths. 

To be successful in this role you have:

• Leadership: 10+ years of product management experience, including leadership roles with responsibility for major product lines, preferably in the low-code/no-code or related technology space. 

• Strategic Vision: Demonstrated ability to develop and implement successful product strategies and visions, with a keen ability to anticipate future technological shifts. 

• Industry Expertise: Comprehensive understanding of the software development lifecycle, modern development practices, and a forward-looking perspective on low-code/no-code technology evolution. 

• Cross-functional Influence: Exceptional leadership and interpersonal skills, with a proven track record of inspiring, mobilizing, and aligning cross-functional teams towards shared objectives. 

• Communication Mastery: Outstanding communication skills, capable of crafting and conveying compelling narratives to stakeholders at all levels, both internally and externally. 

• Educational Foundation: Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or a related field, from a recognized institution. 

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For positions in California (outside of the Bay Area), we offer a base pay of $163,000 - $285,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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