Japanese Language Project Manager

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Japanese Language Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfillment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.

The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.

The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager:

- Project planning, scoping, requirements gathering and validation with the client.

- Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.

- Risk analysis and contingency planning (plan-do-check-act cycle).

- Leading the internal and external team to successful execution and delivery of client projects

- Creating schedule and monitoring timeliness of delivery.

- Managing the budget and controlling project costs.

- Establishing and nurturing relationships with the customer, internal teams and external suppliers.

- Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).

- Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.

- Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.

- Ensuring finance systems are kept up to date and accurate.

- Process documentation and knowledge management.

- Ensuring profit of project is maintained through the management of margin.

Delivery of services in line with core KPIs for project management, which includes but are not limited to:

- Client satisfaction;

- On-time delivery;

- Cost control and profitability;

- Revenue throughput;

- Client growth.