Key Account Manager - DACH & Northern Europe
78% Flex- Remote from:Europe
Key Account Manager - DACH & Northern Europe
Offer summary
Qualifications: You need 5+ years sales experience, Master/Bachelor’s degree in sales-related field, Fluent in German and English.
Key responsabilities:
- Identify growth opportunities with existing sellers
- Analyze Top Sellers KPIs and act accordingly
- Create win-win agreements between Top Sellers
- Collaborate with various internal stakeholders
Catawiki
Information Technology & ServicesScaleupaboutCatawiki
Job description
Your missionsWho we are
A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day.
Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and many more.
We've sold 10 million unique items to date and it’s our mission to become the world’s most popular auction destination for special objects.
We’re an innovative, pioneering and fast-growing scale-up. If you think you can make a difference to our team, go ahead and apply.
About the role
Working in a distributed team across Europe brings its own challenges, but the Luxury sales team takes group spirit and team building seriously as they virtually meet, brainstorm and hold social activities on a regular basis.
Weekly catching up as a team and on an individual basis to tackle challenging cases or to align on the overall sales strategy. Besides the immediate team they will share and approach sellers with our Experts and work on managing large accounts with our Customer Experience team.
They are looking forward to you joining the team if you feel you are up for the challenge!
A Key Account Manager is responsible for the realisation of the commercial targets in the assigned territory. You will play a key role in developing the right set of existing sellers to maximise our and their revenue:
What you’ll do
Growth management
- Identify existing sellers in your portfolio with a high growth potential and create a growth strategy to reach maximal results.
- Look for new business opportunities in your territory using insights from your seller portfolio.
- Move in sync with Business Developers to nurture newly handed over sellers to continuously grow the territory
Key Account Management
- Analyse Top Sellers KPIs and act accordingly.
- Grow and retain an extensive book of business through upselling, relationship building and targeted communication by monitoring and analysing KPIs.
- Create, negotiate and roll out win-win commercial agreements between Top Sellers and Catawiki.
- Move in Sync with Category experts to bring the right kind of supply from our Top Seller base.
- Conduct regular business reviews with the Top Sellers in your portfolio.
- Team up with key internal stakeholders to provide our Top Sellers the best possible help and service to grow.
- Proactively suggest and follow up on opportunities for improvement to internal stakeholders.
- Keep track of activities and agreements through CRM tool.
What you’ll bring
- You have a passion for sales and have a minimum of 5 years experience in sales.
- You have excellent communication skills in German and English.
- You are capable of using Google tools (sheet, slides) and data, we are a data-driven company.
- You excel at communicating in person, via video, over the phone, via email, and across teams.
- You have a strategic perspective.
- You are skilled negotiatior.
- You work autonomous and organised.
- You have a Master/Bachelor’s degree with sales experience. Your degree is Commercial, Economics, or Sales related.
- Capable of using sales CRM Hubspot is a plus.
- You have a passion for the luxury industry so that you are able to understand the language of our sellers.
Where you’ll be
The role is based in Amsterdam or Germany with a hybrid working arrangement. You will be part of the Luxury department and will be working for our DACH and Northern Europe market.
Here’s what we can offer you
This is your chance to join our mission to fulfill people’s passions as part of a young and dynamic organization. You'll be part of an enthusiastic, highly motivated team of 800+ Catawikians.
Additionally, you can expect:
- A challenging role in a diverse, international and fast-growing organisation with over 50 nationalities.
- Regular fun activities both on and offline e.g summer parties, boat rides and regular team events.
- Great secondary benefits including a holiday allowance and a fantastic pension plan paid for by Catawiki.
- Hybrid ways of working between home and office. We offer remote and activity-based working, suited to the team and individual responsibilities
- We care about our teams’ wellbeing and offer a holistic wellbeing programme including our Employee Assistance Programme offering clinical services, single-session therapy, wellness support and more.
- Tailored learning and development opportunities to support your personal and professional growth;
We want to help you celebrate special occasions in life by:
- Provide employees with a 100 EURO Catavoucher upon joining and 50 EURO birthday Catavouchers;
- Extra days of annual leave for work anniversaries at 3, 5, 8 and 10 years;
- Additional leave allowances for important life events such as moving, engagement & marriage;
- Each year Catawikians get an additional day’s leave to Pursue their Passion!
Please note that our benefits offering changes depending on which country you are employed in. For our country-specific offering please ask your recruiter.
Our commitment to you
Catawiki’s eclectic team represents an international and intergenerational mix of people from different professional and cultural backgrounds. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to the table.
Catawiki stands with Ukraine and encourages people displaced by the current conflict to apply. In addition to the several initiatives we’ve launched, we’re open to ideas on ways we can continue to support the humanitarian effort.
Our offices and way of working
We have sensational offices in Amsterdam, Groningen, Paris and our newest office in Lisbon. Most of our employees are within commutable distance of one of our office locations and enjoy a hybrid work model. This means we expect you to be in the office 2 out of 5 days, roughly 40% of your working time, to collaborate and connect with each other. The exception is of course, if the job description specifically states that the role is 100% remote, as some experts and sales positions are.
Interested?
Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Required profile
- Excellent communicator across teams
- Proactive and strategic thinker
- Autonomous, organized and negotiator
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