Security Operations Engineer (AU MSP, Temporary Home-based)

Salary: P80,000-120,000 (Monthly Package)

Schedule: Monday- Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree in Project Management, Business Administration, Information Technology or a related field.
• At least 3-4 years’ experience with proven performance within Security Operations is mandatory.
• Managing and Administration / Configuration of Security Solutions such as but not limited to any of the following – End Point Security, CrowdStrike, SIEM – Rapid7, Vulnerability Management – Rapid7, IAM – CyberArk – Access, PAM.
• Experience with Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security.
• Background ASD Essential 8, NIST or any other key security frameworks.
• Familiarity in handling ITSM tools and various documentation repositories such as ServiceNow, Confluence etc.,
• Experience within Security Monitoring, Incident Response, Threat Management and driving Vulnerability Management Program for Customers.
• General Infrastructure and Network awareness.
• Security Solutions Implementation, Operational experience
• Experience in being able to interact with Customers on regular basis.

Nice to Have:

• Certification/s in Cybersecurity is a plus
• Experience in MSP environment is a plus
• Experience in supporting Global Operations is a plus

What will you do?

• Deliver exceptional customer service while managing and maintaining our customer environments besides creating documentation around various processes and procedures.
• Handle customer concerns and resolve issues by utilizing technical expertise with various technologies.
• Provide 2nd level technical support within our agreed SLA agreements.
• Adhere to Incident, Security, Problem and Change Management processes as per bA/customer standards (ITIL Framework)
• Create and maintain technical documentation for bA customer environments.
• Providing escalated support from service desk teams (escalated end user / NOC support) and customers.
• Create knowledgebase articles and process documents.
• Periodic customer meetings and presentations around operational Activities.

Join the awesome team and enjoy these benefits & perks:

• Temporary Home-based
• Medical, Dental Coverage and Life insurance
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, Our client has been empowering organizations to leverage technology to gain a competitive advantage. With a strong focus on IT management and IT strategy, our client offers cutting-edge converged IT services to clients across Australia, New Zealand, Asia, and North America. Renowned for pioneering the concept of delivering IT as a Service, they have revolutionized the way organizations access technology by eliminating the need for capital investments to fund expansion. Through their affordable solutions, they provide true scalability, elasticity, and agility to meet the ever-changing needs of businesses.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.