Product Manager (Technical), Platform Enablement

Your Title: Product Manager, Platform Enablement

Location: Westminster, Colorado, Remote

Overview

App Xchange is a platform that facilitates the flow of data between disparate apps within the construction industry. At a high level, we help solve common problems that exist when data and user workflows span across multiple applications. This platform is used by Trimble teams, external tech companies, system integrators, and construction companies to integrate their data. Our goal is to make this platform accessible and usable to everyone in the construction industry. We need your help to make this a reality. 

What you will be doing

• This role will be responsible for ensuring that Trimble product teams, external partners, and customers find success using the features of the App Xchange platform

• Assisting customers with the initial setup of the platform, including account creation, configuration, and connecting with existing systems

• Developing content for and providing training sessions, workshops, and webinars to help customers understand the features and capabilities of the platform and how to use them effectively

• Responding to partner and customer inquiries and resolving technical issues related to the platform, including troubleshooting and debugging issues that arise 

• Providing strategic guidance to customers on how to leverage the platform to achieve their business goals, optimize workflows, and automate processes

• Collecting customer feedback and insights, including feature requests and bug reports, and sharing that information with the product and engineering teams to inform product roadmap and development decisions

• Creating training content that will ultimately enable customers to become more independent with using the App Xchange platform

Skills

• Integration Expertise: Strong understanding of various integration patterns, protocols, and technologies.

• Project Management: Ability to lead and manage complex integration projects, ensuring timely delivery, resource allocation, and risk mitigation.

• Technical Proficiency: Proficiency in tools and programming languages commonly used in integrations. Familiarity with JavaScript and C# programming languages highly preferred.

• Communication Skills: Excellent communication skills to collaborate with both technical and non-technical stakeholders, translating technical concepts into understandable terms.

• Problem Solving: Strong analytical and problem-solving skills to identify integration bottlenecks, troubleshoot issues, and implement effective solutions.

• Platform Knowledge: In-depth knowledge of the App Xchange platform.

• Change Management: Skill in driving organizational change by advocating for best practices, encouraging adoption of new integration technologies, and managing resistance.

• Security Awareness: Understanding of integration security practices, including authentication, authorization, encryption, and compliance with data protection regulations.

• Quality Assurance: Knowledge of testing methodologies for integrations, including integration testing and end-to-end testing.

Experience

• Integration Projects: Previous experience managing and leading successful integration projects, from design to implementation and maintenance.

• Development: Previous experience as an engineer coding in JavaScript and C# is highly desired.

• Cross-functional collaboration: Experience working with development teams, business analysts, project managers, and other stakeholders to gather requirements and deliver integrated solutions.

• Platform Implementation: Hands-on experience implementing and configuring integration platforms, leveraging tools and features for seamless connectivity.

• Performance Optimization: Proven track record of optimizing integrations for speed, efficiency, and scalability, ensuring smooth operations under varying workloads.

• Training and Enablement: Past involvement in training developers, partners, and internal teams on integration platform usage and best practices.

• Issue Resolution: Experience in diagnosing and resolving integration-related issues, whether technical glitches or process-related challenges.

• Compliance and Governance: Understanding of regulatory and compliance requirements related to data privacy and integration, ensuring adherence in all integrations.

• Monitoring and Analytics: Proficiency in setting up monitoring and analytics tools to track integration performance, detect anomalies, and gather insights for continuous improvement.

Trimble is proud to be an equal-opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without regard to race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with the Company, and we consider qualified applicants consistent with applicable federal, state, and local law.

The Company is also committed to providing reasonable accommodations for

individuals with disabilities, and individuals with sincerely held religious beliefs in our job application procedures. If you need assistance or an accommodation for your job, contact AskPX@px.trimble.com 

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Pay Equity

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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Hiring Range:

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Bonus Eligible?

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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