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Customer Support Representative at Support Services Group Mexico

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

High-speed internet (20 MB+), Own equipment (MacBook or Windows 10).

Key responsabilities:

  • Answer inbound calls regarding services
  • Deliver exceptional customer service
  • Utilize multiple systems for customer interactions
  • Comply with operational policies and procedures
  • Maintain high accuracy and attention to detail
Support Services Group - Mexico logo
Support Services Group - Mexico XLarge https://supportservicesgroup.co/
10001 Employees
See more Support Services Group - Mexico offers

Job description

Are you looking to work for a company where you can make an impact in your life as well as the lives of others? Are you looking for an opportunity to work for a rapidly growing company with room for advancement? At Support Services Group Mexico, 95% of leadership are hired from within. Working here, you’ll have a job that is both rewarding and engaging. Our mission is to provide the highest quality of support to our customers.

This position allows you to work from the comfort of your own home! Work From Home Requirements

  • Dedicated, private room in your home that is quiet during work hours
    • Internet connection of 20 MB or more, which is hard-wired (Ethernet-connected) from the modem to your company PC
    • You must provide your own equipment. Must be MacBook or Windows 10 or higher Operating System. You must have a WebCam and a Headset.

    What We Offer:

    • Outstanding paid training
    • Opportunity for advancement
    • Management that cares about your personal and professional development
    • Contests and bonuses to add extra money to your paycheck, and awesome prizes
    • Permanent full-time employees are eligible for comprehensive benefits.

    Responsibilities:

    • Answer inbound calls regarding services, accounts, and billing assistance
    • Deliver an outstanding customer service experience
    • Utilize multiple systems while speaking with customers
    • Comply with all operational policies and procedures
    • A high degree of accuracy with all work and exceptional attention to detail


    If you are looking for stable, long-term employment please apply to join our Support Services Group team!

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Multitasking
    • Independent Thinking
    • Detail Oriented
    • Problem Solving
    • Verbal Communication Skills
    • Customer Service

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