Address: Renaissance Centra, 27 & 27/1, Mission Road, Sampangiramnagar, Bengaluru, Karnataka 560003
Website: www.mydbsync.com | Contact: 080-41130841
Senior Sales Associate
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration
products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading
provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand
applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a
separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a
competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating
their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage
innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family
where each talent is recognized and honed for the best of the individual and the company as a whole. We
maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each
individual feel important and responsible with an equal opportunity to grow to the sky s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve
success and influence future visions and products and be a successful part of the next gen trend, DBSync is the
place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
Address: Renaissance Centra, 27 & 27/1, Mission Road, Sampangiramnagar, Bengaluru, Karnataka 560003
Website: www.mydbsync.com | Contact: 080-41130841
DBSync has been:
- Awarded as one of The America s Fastest Growing Company by The Financial Times in 2020 and 2021
- Recognized by Inc. 5000 as one of the fastest growing private companies for three consecutive years (2019, 2020
& 2021)
About the Role
As a Senior sales associate, you will be responsible for working closely with customers to determine their needs,
answer their questions about our products and recommend the right solutions. You should also be able to
promptly resolve customer complaints and ensure maximum client satisfaction.
To be successful as a Senior Sales Associate, you should stay up-to-date with product features and maintain our
company s visual appearance in high standards. Ultimately, the duties of a Senior Sales Associate are to achieve
excellent customer service, while consistently meeting the company s sales goals.
Roles and responsibilities:
Excellent sales service to ensure high levels of customer satisfaction through
Leading customers through the product and providing them with in-depth information and a tour of the
product features. Conducting live demonstrations where needed.
Ensure high levels of customer satisfaction through excellent sales service
Executing sales goals on a monthly, quarterly and yearly basis
Cross sell products
Team up with co-workers to ensure proper customer service
Suggest ways to improve sales (e.g. planning marketing activities)
Building in-depth knowledge of the product and keeping up with product and/or feature updates.
Keeping the customer updated about product modifications and new features.
Guiding the customers through their queries and/or issues. Execute daily outbound phone calls and emails,
contact C-level decision makers, build quick rapport and assess needs.
Implementing the standard operating procedures for carrying out sales processes.
Actively participating in sales training meetings.
Working in cooperation with the customer support team to provide top-quality customer service.
Actively generating new leads and close sales
Assess customers needs and provide assistance and information on product features. May respond to
customer inquiries by referring them to published materials, secondary sources or more senior staff
Address: Renaissance Centra, 27 & 27/1, Mission Road, Sampangiramnagar, Bengaluru, Karnataka 560003
Website: www.mydbsync.com | Contact: 080-41130841
Skills and Requirements:
Proven work experience as a IT Senior Sales Associate, Sales Representative or similar role
Basic understanding of sales principles and customer service practices
Working knowledge of customer and market dynamics and requirements
Proven ability to achieve and exceed targets.
Strong communication skills and a data-driven analytical approach towards solving complex challenges.
A friendly and energetic personality with customer service focus. Demonstrate patience in all customer
contact situations; including maintaining a pleasant and professional tone and manner
Skilled in multitasking; including the ability to thrive in a fast-paced team where flexibility is critical.
Familiarity with and understanding of the common sales practices in the industry.
Previous experience in B2B sales, preferably at a tech company.
Ability to handle customer queries and resolve complaints in a timely manner.
Ability to learn and think conceptually
Should be a mindful and empathetic listener.
Tech (Software) background - ability to communicate technology and relate to business solutions
MBA educational qualification preferred
Strong analytical and problem-solving skills as well as a desire to drive valuable and positive change for a
rapidly growing team and business
Preferred knowledge in Cloud Market Knowledge, Cloud Sales & Tech Experience, Salesforce experience,
and Prospecting Experience.
Having experience with Salesforce CRM will be an advantage"
5+ years selling experience in hardware/software sales.
Direct experience selling SaaS.
Master and maintain strong knowledge of market needs, competition and latest industry news and trends.
Job Location: (Remote)
Work Shift: U.S (6:30 PM IST to 3:30 AM IST)
