Global Account Manager - Japan

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Global Account Manager

Japan

About the role

The Global Account Manager (GMA) will be accountable for building and maintaining long-term value-based partnerships with assigned accounts, accelerating profitable sales and revenue growth across the full BSI portfolio, and acting as the voice of clients within BSI.

The Global Account Manager is the strategic global point of contact for the accounts they lead. For accounts with a global account director (GAD) assigned, the GAM is to assist the GAD in executing the account strategy. The primary purpose of this role is to proactively enrich BSI’s relationship and reputation with our most strategic clients through partnership and innovation.

Responsibilities

• Proven experience in growing accounts through team-based selling and RFPs
• Able to demonstrate a clear understanding of how organizations work, how to construct and present a business case to demonstrate a feasible ROI
• An excellent relationship manager who can work across a client’s business units
• The ability to think and operate both strategically and tactically, to anticipate, create and deliver innovative solutions.
• Manage and grow BSI’s overall worldwide and Global Key Accounts business to drive cross-division new business development, within the impartiality rules, at senior levels in all relevant regions for the nominated accounts.
• Develop an Account Plan for each account with key global yearly objectives to fulfil client needs leveraging BSI’s geographic and division portfolios. 
• Orchestrate the execution of the account strategy and ensure no conflict of interest exists in the account plan between streams.
• Be an active member of the Global Account Community and liaise with the other Global Account Managers and Global Account Directors on a regular basis in leading the adoption of the key account tools, legal documents, and pricing frameworks.
• Ensure compliance (including contract variation and negotiation of pricing) and ensure statement of work(s) across the business reference the MSA, If an MSA is in place for the nominated account(s), manage implementation. If no MSA is in place for this account, engage all relevant stakeholders with the objective to draft and implement as required.
• Based on account growth aspirations, develop an annual sales and revenue target for each account in collaboration with divisions, sectors, and country/regions; and liaise with divisions on commercial pricing for both new and existing contracts globally.
• Through collaboration with the relevant division teams ensure any client-specific KPIs are achieved, and service delivery levels are met or exceeded
• Lead the global virtual account team across geographies and divisions to deliver on the global key account plan.
• Understands the financial planning, buying influencers, decision criteria, and purchasing processes
• A high level of credibility and established relationships with the client that can be leveraged to open doors and develop opportunities and partnerships
• Experience within key accounts and working with large global accounts

To be successful in the role, you will have:

• Experience within key accounts and working with large global accounts
• Proven experience in growing accounts through team-based selling and RFP’s
• Able to manage internal stakeholders to ensure the virtual key account team is informed and engaged
• The ability to think and operate both strategically and tactically, to anticipate, create and deliver innovative solutions.
• Travel globally as required to meet account management requirements
• An entrepreneurial mindset and an appetite to expand your knowledge through continually learning
• Experience working internationally across different cultures
• Able to collaborate across a matrix organisation to identify, establish and develop relationships with contacts from senior leaders to operational employees.
• Able to demonstrate a clear understanding of how organizations work, how to construct and present a business case to demonstrate a feasible ROI
• The ability to both ununderstandnd influence the drivers of an account-level P&L
• ​Japanese must be your first language, as you will be managing senior stakeholders, spending time with them a,nd immersing yourself in their business.
• You must be fluent in English to a business level​

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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.