Program Manager, Business APAC

What you’ll be responsible for:  

Circle is looking for a Program Manager on our Business team. As a member of the Circle Business team, you will play a critical role in helping our teams execute our go-to-market strategy. You will work closely with Circle’s customer-facing teams, ensuring that Business Development, Sales Engineering, Customer Success, Customer Care along with other cross functional teams have the project leadership, process and information to be effective.You will lead internal projects to align the Business and cross-functional teams. You will influence change by implementing new programs to support the strategy direction of the Business team.

What you'll work on: 

• Overseeing complex, cross-functional projects supporting Circle and Business team goals this can include Business go-to-market activities or scoping and leading complex client implementations
• Leading internal process improvement initiatives and organize programs and activities on behalf of of the Business team aligning to business strategy
• Working closely with Business leadership to ensure important changes and developments are communicated to Business team by leading communication plans, internal meetings managing deliverables 
• Serve as Project Manager for the Commercial teams in the Americas and LATAM region 
• Managing program reporting and develop metrics to evaluate and manage internal programs identifying strengths and areas for improvement 
• Leading multiple projects at time, including projects involving multiple time zones and international teams while being responsible for making sure they're benefiting each other and aligning with overall business goals
• Coaching and developing team members regarding project methodology, management, communication strategy

You will aspire to our four core values:

• Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
• Mindful - you seek to be respectful, an active listener and to pay attention to detail.  
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals. 
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards.  You reject manipulation, dishonesty and intolerance.

What you’ll bring to Circle: 

• 12+ years of experience in a project or customer-facing implementation role 
• Strong presentation and communication skills and the ability to confidently lead meetings with all levels of management
• Planning and implementation skills and you have the ability to schedule and manage tasks effectively
• Conflict resolution and problem-solving skills
• Organizational and multitasking skills
• A PMP certification  
• Experience using project management software like Coda, Monday.com a plus
• A strong interest in the future of global payments and, preferably, a background in Fintech
• A natural curiosity and deep care for understanding the business strategy of Circle customers
• Proficiency in Google Suite, Slack, and Apple MacOS preferred