Professional Services, Strategy Consultant

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Professional Services team works with our most strategic users; You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises. 

What you’ll do

As a Strategy Consultant, you will sell large Professional Services engagements to strategic clients and lead them through digital transformations using Stripe’s financial services infrastructure.

Responsibilities

• Work with our Go-To-Market teams to identify and develop Professional Services opportunities
• Advise customer’s senior leadership in building business cases for digital transformation
• Lead pre-sales workshops with customers (strategy/vision/discovery/assessment workshops)
• Shape Professional Services deals, build and negotiate contracts/Statements of Work
• Autonomously lead complex, multi-party implementation projects in a highly consultative and proactive manner
• Engage with Product and Engineering teams to help drive product strategy for large users
• Collaborate with your teammates on strategic projects that improve and scale our implementation process and team operations
• Strong leadership and cross collaboration skills with the ability to make informed decisions, test assumpti

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years in IT consulting/management, with a history of excellence in handling strategic customers and technology solutions.
• 5+ years in financial services or fintech consulting.
• Proven experience in pre-sales/sales of sizable service engagements and in contract/SOW development.
• Passion for innovation and crafting top-tier, reusable professional services offerings, and enablement of Sales teams to GTM with these offerings.
• Thrives on the urgency and importance of working with our largest customers, and are able to achieve set objectives while balancing competing priorities
• Ability to understand complex business requirements and craft tailored solutions
• Strong communication and analytical skills, with a knack for pinpointing and improving inefficient processes.
• Demonstrated ability to cut through ambiguity to produce strategic insights and opportunities

Preferred qualifications

• Knowledge of the sales cycles of a SaaS product or a technology platform for strategic enterprise customers
• A proven track record of driving cross-functional alignment across a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership to achieve growth targets.
• Experience in building and scaling a GTM-led growth discipline, including the development of the strategy, processes and operating model. Experience in creating a strong growth culture within a team.
• Background in a growth-stage Internet/software company and/or the payments industry.
• Familiarity with APIs and their role in digital solutions.