Temporary Talent Acquisition Sourcing Coordinator

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

What the role is:
The Specialist Sourcing Coordinator is a key member of the talent team who will be responsible for supporting the entire recruiting process, with a specialist focus on engaging and attracting passive candidates for our current and future opportunities at Genesys.

In this role, you will work closely with the broader recruiting team and our hiring teams to build candidate pipelines for our opportunities. You will achieve this through joining candidate screening calls, managing interview scheduling and utilizing innovative tools to help us find the best people for Genesys. In addition to this you will support the coordination and organization of our external recruiting events and initiatives such as career fairs.

What you’ll bring to the role:
You are keen on working in an international environment, and supporting the company’s recruitment efforts, especially, but not exclusively for R&D Team in Ireland, understanding hiring targets, and implementing proactive recruiting strategies to accomplish complex hiring initiatives. You will be functioning as a specialized component of the Talent Acquisition team adding value throughout the process and with knowledge on where to search and identify passive candidates.

Some details about what you will do:

• Partnering with internal stakeholders to source talent for current or upcoming opportunities.

• Applying methodologies/ strategies to ensure we are making great sourcing and selection decisions.

• Providing a high level of candidate experience at all stages.

• Managing our ATS and tracking key performance metrics.

• Conducting searches and market mapping for current and future roles.

• Promoting our roles on social media.

• Constantly pipelining candidates to meet immediate & future business requirements.

• Coordinating and attending recruitment events.

Minimum requirements:

• An experienced background recruiting across various functions, levels, and roles within the technology/ IT space.

• Experience in sourcing passive candidates utilising social media and other professional networks.

• Previous experience using an ATS and managing the recruitment process effectively.

• Having an eye for detail and multitasking, whilst retaining focus on key priorities.

• Excellent team player, while having the ability to use initiative and progress work independently when required.

• Previous experience in the organization/ coordination of recruiting events.

• Fluent Business English

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About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

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This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.