Technical Customer Support
80% Flex
Offer summary
Qualifications: Associate’s Degree in a technology related field is required, Minimum of 1 year experience in technology.
Key responsabilities:
- Work closely with Analyst for customer support and training
- Implement best practices for Dynatrace environment
- Create and manage web/mobile measurements scripts
- Analyze performance data to provide root cause analysis
- Proactively identify and escalate issues as needed
Job description
Required profile
Experience
Level of experience :
Junior (1-2 years)Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Excellent communication skills
- Customer-focused approach
- Ability to work under pressure
- Empathetic and persuasive
- Passion for learning and technology
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