iwinBACK helps marketers "win back" the power to understand and communicate with their customers through automation, channel unification, data analytics, easy asset creation, and an intuitive customer journey creator. We bring a new level of efficiency and performance to digital marketing teams by helping them build and manage campaigns and call centre staff, for multiple markets, brands, and segments simultaneously. Real time data analysis with actionable insights help to continually improve KPIs at all stages of the customer lifecycle while reducing the operating, monitoring and reporting burden. We help companies find that extra margin that they know is there, but is currently out of reach. By gathering customer behavioural data and then applying the insights effectively within the iwinBACK system, our clients are able to engage customers in a more meaningful and personalized way. Leveraging a high degree of knowledge about CRM has allowed us to identify gaps that exist in current applications and design software, and then strategically close those gaps, improve product performance and enhance customer loyalty. The evolution of data processing has placed an onus on the quality of engagement rather than the quantity. A tailor made solution that considers the rights of the data controller and the data subject has never been more important. By taking a balanced approach to these rights, iwinBACK has been able to build highly secure, self optimizing and scalable platforms that cater to the needs of both the marketers and their customers. If you would like to know more about building your own custom, automated omnichannel journey platform that will make your CRM more competitive, then reach out through and book a demo through iwinback.com and see how we can help you build an engagement strategy that’s right for your brand!

Job description

Job Overview: We are seeking a skilled and detail-oriented Website Tracking Agent to join our team. The ideal candidate will have a strong understanding of web analytics tools, tracking technologies, and data analysis. This role is crucial in providing insights into user behaviour, optimizing product performance, and supporting data-driven decision-making.

Responsibilities:

Daily Operations:
- Register to given websites among several verticals with the credentials given by the company.
- Ensure accurate and comprehensive data collection to be able to track user interactions, marketing communications and other relevant metrics.
- Act as a real customer, record your actions (taking screenshots) and collect any relevant supporting document which can help us to track any marketing behaviour.
- If required, help the Ops team to add information regarding the website to track into the system (at the beginning, under supervision)
Data Analysis and Reporting:
- Look at the marketing data collected by our product and analyse marketing behaviours to identify trends, patterns, and opportunities for improvement.
- Generate regular reports and dashboards to communicate key performance indicators (KPIs) and actionable insights to stakeholders.

Qualifications:

Exceptional organizational and time management skills.
Strong attention to detail and the ability to work accurately under pressure.
Excellent communication skills, both written and verbal.
The ability to work independently as well as within a team.
No previous experience required.

Mandatory Requirements:

Language proficiency in the targeted country.
ID or Residency card from the targeted country.
Bank account in the targeted country capable of online transactions. Having a credit card is an asset.
Logging in from the country we are targeting, no VPN allowed.

Benefits: