Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Do you have a genuine passion for looking after customers? Are you looking for an exciting new challenge and want to be a part of an industry leading, dynamic team?
The Protect Liability Specialist role is to investigate, evaluate, negotiate, and settle claims in accordance with Aviva's procedures and philosophy. We have a strong focus on strategic indemnity and expense management, in addition to excellent customer service. The successful candidate will thrive within a high-performance culture, readily accept new challenges, and continually improve their knowledge and skills.
What you'll Do
Interpret and confirm insurance coverages
Investigate, evaluate, and settle Casualty claims with claimants or their representatives
Direct and manage file investigations and if required instruct IAs as needed
Ensure file reserves are timely and accurate
Proactively manage communication with our customers and stakeholders
Clearly document and summarize file activity
Understand and support Aviva’s claim procedures and guidelines
Regular and proactive reviews files strategy plans
What you’ll bring:
University degree or equivalent
CIP or working towards CIP. Currently licensed or qualifies to be licensed to handle Casualty Claims in all Atlantic Provinces
Experience with Property Damage Liability claims
Strong working knowledge of litigation environment (Litigation Assistant, Para-legal)
Bilingual French and English is a strong asset
Ability to work independently and effectively in a fast-paced environment
Strong working knowledge of Personal and Commercial liability claims
Exceptional written and oral communication skills
Well-developed organizational skills
Adaptability, flexibility and integrity
Committed team player with a positive outlook and sense of humor
What You’ll Get:
Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Our vacation package starts at 4 weeks !
Exceptional Career Development opportunities
We’ll support your professional development education
Corporate wellness programs to support our employees’ physical and mental health
Additional Information:
Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.