Internal Claims Adjustor

Internal Claims Adjuster – Salary £30.000

Aviva are looking for an experienced Internal Claims Adjuster to provide a customer focused & cost-effective service by managing claims from instruction to completion as part of our Regional Desk Operations team.

Your role will involve undertaking desk (virtual) assessments of lower to mid complexity, focusing on claims suitable for the virtual assessment category with delegated authority of up to £10k (in line with leaders & independent oversight).

You will apply your building pathology expertise to drive excellence in the claims validation and routing process by effectively scoping work using a pricing schedule..

A bit about the job:

Working as an Insurance desk adjustor, you will demonstrate effective cost management on all claims, evidenced by control of cost/indemnity within policy, principles and standards as well virtually assess, validate & quantify all types of property claims in line with policy cover.

Skills and experience we’re looking for: 

• Good knowledge of the insurance industry related to home property.

• Ability to estimate building costs for repairs, this involves creating schedule of works using defined schedules of rates

• Working knowledge of health and safety regulations and other relevant legislation including Asbestos regulations

• Commitment to building own knowledge, technical, theory and practical, through mentoring, undertaking courses and independent learning

Qualifications:

• BDMA accreditation (desirable)

• Accreditation to CII, CIOB, CILA, RICS (desirable)

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary £30,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way.  So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please email dylan.wood@aviva.com