Governance Lead

24WD76404

Position Overview

We are looking for a Governance Leader to join our Global Delivery and Solutions team in the Enterprise Customer Success (ECS) organization.  As a Governance Lead, you will manage the identification of issues adhering to the established policies and the implementation of the necessary corrective actions.  The corrective actions could take the form of Enablement, Process Revision, or 1:1 manager coaching support.   You will work in collaboration with Business Partners, such as Finance, Revenue Accounting, Legal, and Business Operations to identify and correct compliance issues.  You will understand ECS | Consulting Policies and the data that supports adherence to these policies.  You will analyze data to identify when it is in conflict with established policies and implement the appropriate corrective action for the situation. 

The role can be a hybrid or remote role, located in America, or working in an American time-zone. You will report to a Senior Manager in the ECS Excellence Office.

Location: West Coast preferred

Responsibilities

• Audit and review information systems, data, and operating procedures observing established corporate standards for efficiency, accuracy, security, and compliance

• Evaluate system and project data concerning risk mitigation with the assistance of a Data Analyst

• Demonstrate curiosity in your work in exploring potential issues

• Work with extended team members to implement corrective actions and correct project and financial data

• Determine and recommend improvements to risk management controls/procedures

• Communicate with Managers in a confident and clear manner

• Meet the ethical and compliance standards expected of Autodesk employees

• Provide insights and recommendations on how to further develop and expand this role

Minimum Qualifications

• 3-5 Years previous experience in a governance/compliance related role preferably in Customer Success

• Knowledge of CRM and Professional Service Automation systems (e.g., Salesforce, Upland, etc.)

• Experience analyzing project data adherence to policy with experience communicating at the appropriate level of detail, depending on audience

• Experience identifying threats and formulating corrective procedures

• 4 Year degree or equivalent

#li-mk2

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

 

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

 

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $114,100 and $184,580. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).