Offer summary
Qualifications:
5+ years experience, Proficient in customer service software, CRM systems.Key responsabilities:
- Resolve customer inquiries through chat/email
- Maintain SLAs, escalate issues as necessary
This is a remote position.
Job Role:
We are looking for a Technical Customer Support Specialist who can assist clients with product issues and help to maintain a high customer retention level. This role requires you to support customers through e-mail and chat, and co-ordinate with internal teams to resolve issues. You will play a pivotal role in maintaining strong relationships with our customers, addressing their concerns, and resolving any issues that may arise.
Profile
Desired Candidate Profile
Fulfil.IO
Axalta
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Peek
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