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Technical Writer (USA)

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s degree in relevant field, 4-8 years technical writing experience.

Key responsabilities:

  • Collaborate, organize and create technical docs
  • Ensure accuracy, relevance, and industry compliance
tyfone, Inc. logo
tyfone, Inc. SME https://tyfone.com/
51 - 200 Employees
See more tyfone, Inc. offers

Job description

This is a remote position.

As a Technical Writer at tyfone, you will play a crucial role in ensuring our products and services are well-documented, user-friendly, and aligned with industry best practices. You’ll work closely with cross-functional teams to create – clear, concise, and accurate technical documentation that helps our customers and internal stakeholders navigate our software products

Requirements
Responsibilities (including but not limited to):
  • Collaborate with product managers, software engineers, and subject matter experts to gather information and understand complex technical concepts.
  • Produce high-quality documentation, including user guides, API documentation, release notes, and tutorials, tailored to various audiences.
  • Revise and update existing documentation to ensure accuracy, relevance, and consistency.
  • Manage documentation projects, including planning, scheduling, and tracking progress.
  • Ensure documentation compliance with industry standards, regulatory requirements, and company guidelines.
  • Keep abreast of industry trends, best practices, and new technologies to continuously improve documentation processes.
Skills & Qualifications:
  • Bachelor’s degree in a relevant field
  • 4-8 years of proven technical writing experience in the fintech or SaaS industry (preferred).
  • Exceptional writing and editing skills with a keen attention to detail.
  • Proficiency in using documentation tools and software (e.g., Markdown, Adobe FrameMaker, Confluence).
  • Strong understanding of software development processes and technology stacks.
  • Ability to work independently and as part of a collaborative team.
  • Excellent communication and interpersonal skills.
  • Experience with version control systems is a plus.


Benefits
Benefits:
  • Comprehensive benefits package including health, dental, and 401(k)
  • A dynamic work environment with passionate, driven colleagues. Competitive salary and performance-based bonuses.
  • Collaborative and inclusive work environment.
  • Opportunity to make a significant impact on company growth at a global scale.


Tyfone is an equal-opportunity employer. We encourage candidates from diverse backgrounds
to apply. If you are a strategic thinker with a passion for optimizing sales operations and driving revenue
growth, we invite you to apply for the position of Vice President, Sales Operations at Tyfone.



Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills

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