Principal Social Media Manager, User Experience

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 40+ countries and six continents. What glues us together is our commitment to changing the way you connect.

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

Position: Full-time / Employee

Location: Remote-first

Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

As the Principal Social Media Manager, User Experience, your role is pivotal in shaping the strategy and growth of our social media ecosystem. Leveraging a profound understanding of storytelling, brand dynamics, and design principles, you'll spearhead end-to-end social media strategy for both established and emerging channels, amplifying our followership and fostering brand affinity.

Working with the User Experience team, you'll provide leadership and strategic guidance to our Regional counterparts, sharing best practices, research, and driving excellence across the Airalo organization. Your responsibilities extend to contributing to the architecture of our global digital footprint and regional-specific social media strategies.

Collaborating with various stakeholders in the business, your focus will ensure that our social channels align seamlessly with company-wide strategies. From fostering creative content and community engagement to driving overall social media growth, you'll play a key role in establishing KPIs, benchmarks, and processes. This ensures a cohesive vision, bringing our brand to life through social media in every region and country we operate.

If you are interested in this position, please apply via the link.