Care Continuum Director

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Reporting directly to the Senior Director, the Care Continuum Director (CCD) will provide commercial leadership for business strategies, processes, and major customer relationships for transitions of care and establish favorable commercial access to drive new revenue and expand Smith & Nephew’s influence through the care continuum for the S+N NPWT portfolio. Specifically, you will support major IDN conversions to ensure care continuum opportunities are optimized and will be accountable for the advancement of formulary and contract positions in major national and large regional post-acute national accounts and commercial health plans.

The Care Continuum Director (CCD) will work cross-functionally with Sales, Marketing, Clinical and Key Accounts to drive business growth, develop strategic market development initiatives and secure commercial that align with key IDNs and strategic partnerships across the care continuum (e.g. Home Health, Managed Wound Care Centers, Long Term Care, Travelling Physician Groups, commercial health plans, and IT Vendors).

What will you be doing?

• (50%) Lead cross-functional teams to drive key account management for national and major regional customers, including major IDNs for NPWT brands. Responsibilities include:
  • Impacting acute-care business pipeline by implementing post-acute strategies at associated facilities.
  • Developing execution plans for facility evaluations/conversions through coordinating cross-organizational partners.
  • Setting referral strategies for S+N converted acute business.
• (30%) Develop and implement a systematic approach to enhance business relationships with national and large regional post-acute customers and large IDNs. This aims to drive continuum of care revenues and ensure optimum transitions of care processes. Responsibilities include:
  • Reviewing account buying trends and opportunities using financial models.
  • Recommending, executing, and managing appropriate pricing models and programs.
• (20%) Develop and/or manage value-add programs, pioneer innovative contracting, and partnership models to secure deeper customer relationships and drive long-term profitable growth.
• This role involves working remotely and traveling 50 – 75%.

What will you need to be successful?

• BA/BS degree required, MBA preferred.
• 5-7+ years of medical sales experience, with a preference for NPWT.
• 2+ years of sales management experience, ideally as an Executive Sales Representative.
• Demonstrated proficiency in c-suite, purchasing, and case management interactions.
• Strong communication skills, both verbal and written, with a successful sales track record.
• Analytical approach and critical thinking, coupled with experience in contract negotiations.

All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialing process, which often includes COVID 19 vaccine management.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).
• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.