Freelance Player Support Representative

We’re a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for over 26 years, providing industry-leading services to every part of the globe. We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion. 8,500+ passionate gamers 650+ top developers and publishers as clients 5.3 million hours QA testing 7 year average client partner tenure 2,500+ LQA titles PTW is a boutique games services company with 40 offices in 11 countries worldwide. Our range of services include quality assurance, localization, customer experience, art production, game development services, and audio production services. We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale. PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Pitcrew Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657. The PTW group includes SIDE, 1518 Studios, Entalize, The Game Dev Show, and OR Esports.