Freelance Player Support Representative

PTW is a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for our partners, players, and the games industry for over 30 years, providing industry-leading services to every part of the globe. We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion. • 8,500+ passionate gamers • 1,500+ titles in the last 10 years • 650+ top developers and publishers as clients • 60+ awards for clients As a boutique-with-scale games services company with over 40 offices in 16 countries worldwide, our range of services includes quality assurance, localization, localization QA, player support, community management, art production, game development, and audio production services. We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale. PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games.